Chapter 4

Question 1

Project scope

Answer 1

everything about the project, such as the work content and expected outcomes (activities, resources, outputs, goals, etc.)

Question 2

Scope management

Answer 2

controlling a project in terms of its goals and objectives consists of:
1. Conceptual development
2. Scope statement
3. Work authorization
4. Scope reporting
5. Control systems
6. Project termination

Question 3

Conceptual development

Answer 3

process that addresses the project objectives by finding the best ways to meet them

Question 4

Key steps in conceptual development

Answer 4

1. Problem or need statement
2. Requirements (needs outlined)
3. Information gathering
4. Constraints (time constraints, budget, etc.)
5. Alternative analysis (generate alternative solutions for the problem)
6. Project objectives (statement of the final objectives)

Question 5

Potential elements that may be included in conceptual development

Answer 5

• Business case (organization’s justification for committing to the project)
• Statement of Work (SOW) (description of work required for project)

Question 6

Scope Statement

Answer 6

definition and approval of all important project parameters prior to proceeding to the development phase

Question 7

Key steps in the scope statement

Answer 7

1. Establish project goals (cost, schedule…)
2. Develop the management plan
3. Establish a Work Breakdown Structure (WBS)
4. Create a scope baseline (summary description of each component in goal, budget and schedule information for each activity)
5. Define a Responsibility Assignment Matrix

Question 8

Work Breakdown Structure (WBS)

Answer 8

hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish goals (top layer: project; middle layer: deliverables; bottom layer: work packages)

Question 9

Responsibility Assignment Matrix (RAM)

Answer 9

• identifies the tasks each team member is responsible with
• identifies who each worker can ask for task support, who should be notified of the task completion status, and who can approve tasks

Question 10

Work Authorization

Answer 10

approval to start a project
- for internal clients, it involves establishing an audit trail (tracking the financial and resource use)
- for external clients, it involves signing a contract

Question 11

Scope Reporting

Answer 11

• determines what types of information are reported, who receives copies, and when and how information is acquired and spread
• contains: cost status (updates on budget performance), schedule status (updates on schedule compliance), technical performance status (updates on technical issues)

Question 12

Control systems

Answer 12

ensures that any changes to the project baseline are conducted in a systematic and thorough manner

Question 13

Types of control systems

Answer 13

Configuration Control
Design control
Trend monitoring
Document control
Acquisition control
Specification control

Question 14

Configuration control

Answer 14

ensures that any changes to the project are managed carefully

Question 15

Design control

Answer 15

monitoring the project’s scope, schedule and costs during design stage

Question 16

Trend monitoring

Answer 16

process of tracking estimated costs, schedules and resources needed to complete project

Question 17

Document control

Answer 17

ensures that important documentation is compiled and disseminated

Question 18

Acquisition control

Answer 18

monitors acquisition of equipment, materials and services needed for project development

Question 19

Specification control

Answer 19

ensures that project specifications are prepared clearly, communicated to all parties, and changed with only proper authorization

Question 20

Project termination/closeout

Answer 20

ending project once goals have been achieved, key elements are:
- Historical records: documentation that can be used to predict trends
- Post project analysis: analysis of the project’s performance in terms of cost, schedule…
- Financial closeout: accounting analysis