Chapter 4

Question 1

Skills

Answer 1

Developed Capabilities that an individual must have, quantifiable, developed through training and experience

Question 2

Developed Capabilities, quantifiable, developed through training and experience

Answer 2

Skills

Question 3

Abilities

Answer 3

Innate and developed natural ability, difficult to teach, acquired with no formal instruction

Question 4

The combined utilization of skills, abilities and personal attributes

Answer 4

competencies

Question 5

Personal Attributes

Answer 5

Characteristics

Question 6

Job requirements and HRM functions

Answer 6

1. Recruitment
2. Selection
3. Training and Development
4. Performance Appraisal
5. Compensation Management
6. Legal Compliance