Chapter 4 Flashcards
It is the process of working through staff members to be able to provide comprehensive care to the client. That includes planning, organizing, directing and controlling.
Nursing management
Levels of skill in nursing
(C,I,T)
Conceptual skill
Interpersonal skill
Technical skill
– A mental ability to view the organization as a whole and understand how the different parts
are interdependent.
Conceptual skills
– An interaction with the intention to understand the patient’s concern, experiences and opinion.
Interpersonal skills
– proficiency in performing an activity in the correct manner with the correct technique
Technical skills
What are the Levels of skills Management in Nursing According to Summer?
(K,A,A)
Knowledge factor
Attitude factor
Ability factor
Refer to: - ideas, concepts or principle
Knowledge Factors
Refer to: - beliefs, feelings, and values
Attitude Factors
Refer to: - skills, art, judgment and wisdom
Ability Factors:
Basic Management Roles:
(I,L,I,R,D)
Interpersonal roles
Leadership roles
Informational role
Decision roles
Resource allocator
Manager shows as a Symbol, Facilitator, Liaison
Interpersonal roles
The manager:
- directs
- involve and approved decision.
Leadership roles
Present the manager as:
-One who monitors information.
-Disseminates information from both external and internal sources.
-Spokesperson or representative of the organization.
Informational role
The manager is:
-An entrepreneur or innovator, trouble shooter, negotiator
Decision roles:
The manager:
Allocates the budgets, time and information.
Resource allocator
Nursing Service Administrative Positions:
(C,A,S,H,S,N)
Chief Nurse/Nurse Director/
Assistant Chief Nurse
Supervising Nurse
Head Nurse/Senior Nurse
Staff Nurse
Nursing Assistant
Managerial Level:
Top-level manager:
Middle Level Manager
First Level Manager:
-The Nursing Directors, Chief Nurses, their assistants
Top-level manager
-The Nursing Supervisors
Middle Level Manager
The Head Nurses, Senior Nurses, Charge Nurses, Team Leaders
First Level Manager:
-Concerned with specific unit’s work flow.
- Deals with immediate problems in the unit’s daily operations, with organizational needs, and with personal
needs of employees
-Direct care to the client.
- Link with the top and non-managers.
first lever manager
- Coordinates with top and first level.
- Consult between lower and top-level managers.
- Coordinates activities to the units.
- Directs and implement activity.
Responsibility of a middle level manager
-Manages and looks at the organization as a whole and overall operations.
- Coordinates internal and external influences.
- Makes decisions with few guidelines or structures.
- Establish objectives.
- Represents the organization.
Responsibility of a top level manager
WHY MANAGERS FAIL TO PLAN EFFECTIVELY?
(L,L,L,D,F)
- Lack of knowledge regarding the philosophy, goals and objectives of the agency.
- Lacks understanding regarding the significance of the planning process.
- Do not know how to manage their time.
- Lacks confidence.
- Fear
