Chapter 2

Question 1

-It is the ability to determine appropriate objectives for a group/organization to ensure appropriate and accurate results.
-Determine if objectives are met
-Focuses on the output or result of a performance.
-It is doing the right thing done at the right time & right result.

Answer 1

Effective

Question 2

It is the ability to minimize time and use of resources in achieving organizational objectives that will yield to a maximum output.

Answer 2

Efficient

Question 3

TYPES OF A LEADER:
(F,I)

Answer 3

Formal
Informal

Question 4

Appointed, elected or designated, deliberately chosen by the administration and given the authority to act. It is based on an occupying position in an organization.

Answer 4

Formal

Question 5

does not have official sanction to direct the activities to others. Chosen by group because of age, seniority and personality.

Answer 5

Informal

Question 6

ELEMENTS OF LEADERSHIP:

V, I,P, A,R,A

Answer 6

Vision
Influence
Power
Authority
Responsibility
Accountability

Question 7

Is the essence of leadership, It provides direction, It is the ability to see.

Answer 7

Vision

Question 8

It is the ability to obtain followers, compliance or request, it is how to convince people to do things.

Answer 8

Influence

Question 9

Kinds of influence:
(A,I,R,B,C,S,E,U)

Answer 9

Assertiveness
Ingratiation
Rationality
Blocking
Coalition
Sanction
Exchange
Upward appeal

Question 10

sending direct message to others, stand up for her own right without violation those of others.

Answer 10

Assertiveness

Question 11

an individual makes/do important thing before making a request.

Answer 11

Ingratiation

Question 12

it involves convincing someone of the merits of a detailed plan.

Answer 12

Rationality

Question 13

it is the hostile form of influence where an individual achieves the goal of influencing other person with threat.

Answer 13

Blocking

Question 14

a collective form of influence where a person gets several co-workers to “back her up” when making a request.

Answer 14

Coalition

Question 15

a promise of punishment in case of non cooperation and rewards in case of cooperation.

Answer 15

Sanction

Question 16

it involves offering a favour or a personal sacrifice as an incentive for the performance of a request.

Answer 16

Exchange

Question 17

it involves obtaining support from a higher-up to push someone into action

Answer 17

Upward appeal

Question 18

It is the ability to efficiently & effectively exercise authority.

Answer 18

Power

Question 19

Sources of Power: (French & Raven 1959)

L,R,C,E,I,R

Answer 19

Legitimate
Reward
​Coercive
Expert
Information
Referent

Question 20

the most important kind of power
bestowed upon the leader by a given position to the hierarchy of an rganization

Answer 20

Legitimate

Question 21

it is derived from the manager’s ability to give rewards to her subordinates for
​compliance with her orders or request​This power is ineffective if abused
​

Answer 21

Reward

Question 22

​ it is based on the leader’s ability to punish subordinates for non compliance
​​with his directives. least effective form of power

Answer 22

Coercive

Question 23

it is derived on the leader’s special abilities or skills unique to the leader.
​It is the power that is highly specific and limited to a particular area in which the
​expert is trained and qualified.

Answer 23

Expert

Question 24

It is derived from being well-informed and up-to-date.
​It is through this power that nurses are able to persuade others.

Answer 24

Information

Question 25

It is the ability of the individual to attract others and build loyalty. ​​​

Answer 25

Referent

Question 26

​​2 forms of referent power: A,C

Answer 26

​​​1. Based on attractiveness or appeal of a person to another/others. ​​​2. Based on a person’s connection or relationship with other powerful individual.

Question 27

It represents the right to expect or secure compliance; back by legitimacy.

Answer 27

Authority

Question 28

Forms of Authority: L,S,T

Answer 28

Line authority Staff authority Team authority

Question 29

= direct supervisory authority from superior to subordinate. ​

Answer 29

Line authority

Question 30

= authority that is based on expertise and which usually involves advising.

Answer 30

Staff authority

Question 31

= It is granted to committees or work teams involved in an organization’s daily operation. They share common vision, goals and objectives.

Answer 31

Team authority

Question 32

It is the responding obligation and accountability answers for all action done.

Answer 32

Responsibility

Question 33

Two Categories of Responsibilities: (I,O)

Answer 33

Individual Organizational

Question 34

= A person assume responsibility when accepted a position in an organization.

Answer 34

Individual

Question 35

= Refers to collective organizational accountability and include how well the department perform their work

Answer 35

Organizational

Question 36

It is when someone is responsible for something. She is liable/accountable to the superior.

Answer 36

Accountability

Question 37

Resources (7M)

Answer 37

Money Men Machines Materials Method Moment Manager

Question 38

- Refers to the budget allocated for an undertaking.

Answer 38

Money

Question 39

- Refers to the human resources that are needed to achieve the goal.

Answer 39

Men

Question 40

- Refers to the devices that help the organization by performing the task faster & doing the work that humans cannot.

Answer 40

Machines

Question 41

- Refers to the physical resources that are used as inputs in the nursing process. ​This can be raw or finish materials.

Answer 41

Materials

Question 42

- Refers to the body of techniques for investigating phenomena, acquiring new knowledge, or correcting & integrating previous knowledge.

Answer 42

Method

Question 43

- Refers to as the time. ​How humans use their time serves as an indicator of their productivity.

Answer 43

Moment

Question 44

Is the ability to estimate or adjust time needed to accomplish a task.

Answer 44

Time management

Question 45

Time management tools (C,P)

Answer 45

Calendar Planners

Question 46

- Refers to the person responsible for planning, directing and monitoring the work of a group of individuals and taking corrective actions when necessary

Answer 46

Manager