Chapter 4 Flashcards

1
Q

includes process and activities to identify, define, combine, unify, and coordinate the various processes and activities within the project management processes group

A

Project integration management

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2
Q

Tools & Techniques of Project Management Integration

A

1) Expert Judgment
2) Data Gathering
3) Interpersonal and team skills

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3
Q

Occurs at the end of planning and beginning of execution to communicate objectives, gain commitment, explain roles and responsibilities to stakeholder. Occurs at the beginning of each phase for multi-phase projects.

A

Project kick-off meeting

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4
Q

Process of defining, preparing, and coordinating, all plan components and consolidating them into an integrated project management plan.

A

Develop Project Management Plan

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5
Q

This process of project management plan defines how the project is executed, monitored, controlled, and closed. Varies by complexity. Summarized and detailed. Agile for accuracy. Baselined (regularly update)

A

Develop

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6
Q

Project management plan develop from _____ from many other processes

A

outputs

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7
Q

These are outputs from other planning processes and inputs to this process

A

Subsidiary plans and baselines

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8
Q

These factors influence an organization by government and industry standards; legal/regulatory requirements and/or constraints; organizational structure, culture, management practices/sustainability; governance framework, and infrastructure.

A

Environmental Factors

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9
Q

an identified area of project management defined by its knowledge requirements and describes in terms of its component processes, practices, inputs, outputs, tools, and techniques.

A

Project management knowledge areas

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10
Q

processes to identify, define, combine, unify, and coordinate, the various processes and project management activities within the Project Management Processes Groups.

A

Project integration Management (knowledge Area)

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11
Q

The ten Project Management Knowledge areas

A

1) Project Integration Management
2) Project Scope Management
3) Project Schedule Management
4) Project Cost Management
5) Project Quality Management
6) Project Resource Management
7) Project Communication Management
8) Project Risk Management
9) Project Procurement Management
10) Project Stakeholder Management

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12
Q

Includes processes required to ensure the project includes all the work required and the only work required to complete the project successfully

A

Project Scope Management (Knowledge Area)

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13
Q

Project Management Process Groups

A
Initiating 
planning
executing
monitoring and controlling
closing
* Not the same as phases
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14
Q

includes the processes required to manage the timely completion of a project

A

Schedule management process (Knowledge area)

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15
Q

includes processes involved in planning, estimating, budgeting, financing, funding, managing, and controlling costs so the project can be completed within approved budget.

A

Project cost management (knowledge Area)

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16
Q

includes processes for incorporating organizations quality policy- Quality Requirements

A

Project Quality Management (Knowledge Area)

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17
Q

Process to identify, acquire, and manage the resources needed for successful completion of the project

A

Project Resource Management

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18
Q

Process to ensure timely and appropriate planning collection, creation, distribution, storage, retrieval, management, control, monitoring, and ultimate disposition of project information.

A

Project communication Plan

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19
Q

process of conducting risk management planning, identification, analysis, response planning, response implementation, and monitoring risk

A

Project Risk Management (Knowledge area)

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20
Q

process to purchase or acquire products, services, or results needed from outside the project team

A

Project Procurement Management

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21
Q

Process to identify to the people, groups, or organizations that could impact or be impacted by the project, analyze stakeholder expectations and their impact, to develop appropriate management strategies for effective stakeholder engagement.

A

Project Stakeholder Management

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22
Q

document that describes how the project will be executed, monitored, controlled and closed

A

Project Management Plan

23
Q

Components of the Project Management Plan

A
Subsidiary Management plans
baselines
change management plan
configuration management plan
performance measurement baseline
project life cycle 
development approach
management review
24
Q

An output from Perform Integrated Change Control process

A

Approved Change requests

25
Q

involves executing the planned project activities to complete project deliverables and accomplish project objectives

  • Available resources allocated
  • Changes executed
  • Deliverables produced as outputs from processes performed
A

Direct and Manage project work

26
Q

Organizational structure, culture, and management practices and sustainability are _______________

Standard policies/procedures/processes are ______________

A

1) Environment Factors

2) Organizational Assets

27
Q

provide access to information technology software tools used for scheduling, work authorization systems, configuration management systems, information collection and distribution systems, interfaces with other online automated systems (corporate knowledge base repositories), and KPIs.

A

Project Management Information Systems (PMIS)

28
Q

raw observations and measurement identified during work activities being performed to carry out the project work. Gathered through work execution and passes to controlling processes for further analysis

A

Work Performance data

29
Q

Types of work performance data

A
KPI
technical performance measures
actual start/finish dates of scheduled activities
story points completed
deliverable status
schedule progress
number of change requests
number of defects
30
Q

Where all project documents are recorded and tracked

A

Issue Log

31
Q

a formal proposal to modify any documents, deliverables, or baselines and performed through Integrated Change Control Process.

A

Change requests

32
Q

Change request types:

A

Corrective action
preventive action
defect repair
updates

33
Q

Use existing knowledge and creating new knowledge to achieve the projects objective and contribute to organizational learning

A

Project Knowledge Management

34
Q

Tools and techniques used in knowledge management depend on ____ of the project, _____ of innovation, project ________, and level of _________ among team members.

A
  • Nature
  • degree
  • complexity
  • diversity
35
Q

Effective for sharing, simple, unambiguous, codified explicit knowledge

A

Information management

36
Q

Interpersonal and team skills:

A

1) Active listening- reduces understanding
2) Facilitation- guide to decisions, solutions, and conclusions
3) Leadership- communication vision/inspire focus on knowledge/objectives
4) Networking- informal connection/relations to share tactic/explicit knowledge
5) Political awareness- plan around project environment and organizational policies

37
Q

includes:

  • categories/descriptions;
  • impacts/recommendations/proposed actions associated with the situation;
  • Records challenges/problems/realized risks/opportunities/other
A

Lessons Learned Register

38
Q

Explicit knowledge vs Tactic Knowledge

A

Explicit- Easily codified

Tactic- personal and difficult to express (Belief, insight, experience)

39
Q

Two key activities for knowledge management:

A

1) knowledge sharing

2) knowledge integration

40
Q

Work performance metrics defined at the start of a project

A

scope, schedule, budget, and quality

Data comparative to budget, work to be performed, resources used, funding schedule

Degree of budget variance

preventive and corrective action required.

41
Q

Data Analysis alternative

A

corrective/preventive actions

42
Q

Data Analysis cost-benefit

A

Best corrective action in terms of cost

43
Q

integrative perspective on scope, schedule, and cost performance

A

Data Analysis Earned Value

44
Q

Identify main source of problem.

A

Data Analysis Root Cause

45
Q

Reports contain

A
earned value graph
information trend lines and forecasts
reserve burndown charts
defect histograms
contract performance information and summaries
46
Q

Presentation types for reports

A

dashboards
heat reports
stop light charts
other

47
Q

Change requests are issued to reduce, expand, adjust the following and may necessitate collection and documentation of new requirements.

A

project scope, product scope, quality requirements, schedule or cost baselines

48
Q

Formally chartered group responsible for reviewing, evaluating, approving, deferring, or rejecting changes to the project and for recording and communicating such decision.

A

Change Control Board (CCB)

49
Q

focuses on the specifications of both the deliverables and the processes

A

Configuration control

50
Q

focus on identifying, documenting, and approving or rejecting changes to the proj doc, deliverables, or baselines

A

change control

51
Q

Tools that support configuration management activities

A

1) Identify configuration item: defined, document labeled, changed managed, accountability maintained.
2) Record and report configuration item status
3) Perform configuration item verification and audit: items correct, changes registered, assessed, approved, tracked, and correctly implemented.
4) ensure functional requirements defined in the configuration documents are met.

52
Q

Tools for change management:

A

1) identify changes
2) document
3) decide on changes
4) track
5) Manage change requests and resulting decisions

53
Q

Data Analysis Types

A

1) Alternative Analysis

2) Cost-Benefit analysis

54
Q

Types of decision making

A

Voting
Autocratic decision making
Multicriteria decision analysis