Chapter 3 Unit 1

Question 1

What are industrial relations

Answer 1

Refers to the relationship between the employer and employees in an organisation

Question 2

What are the benefits of a Positive industrial relations

Answer 2

Recruitment and retention
Employee motivation
Intrapreneurship
Change
Industrial action

Question 3

What are the causes of industrial relations conflict

Answer 3

Pay
Working conditions
Technology
Redundancy
Unfair dismissal

Question 4

What are pay claims

Answer 4

A demand made by employees to their employer for an increase in pay

Question 5

What is inflation

Answer 5

Increase in the cost of goods and services From one year to the next

Question 6

What is the compatibility claim

Answer 6

When employees want to pay increase because people tune similar work have received a pay increased

Question 7

What is the cost of living claim

Answer 7

When employees want a pay increase as the rate of inflation has gone off

Question 8

What is productivity claim

Answer 8

Employees want a pay rise as the workload has increased or they have adapted to changes

Question 9

What is Relativity claim

Answer 9

This is pay of one group of workers is linked to the pay of another group even though they’re performing different jobs if one group increases do you want increases by the same percentage

Question 10

What is a trade union

Answer 10

An organisation that aims to protect and improve pay working conditions of its members example ASTI

Question 11

What Is a shop steward

Answer 11

Elected by trade union members access to unions representative in that workplace

Question 12

What are benefits of joining the trade union for employees

Answer 12

Protects employment rights provide information support better pay And working conditions National level

Question 13

Benefit of trade union membership for employers

Answer 13

Faster negotiation introducing change improve health and safety

Question 14

What does ICTU Stand for

Answer 14

Irish Congress of trade unions

Question 15

What is the I ST you

Answer 15

There umbrella body that represent and campaigns on behalf of trade union members in Ireland

Question 16

Explain individual Bargaining

Answer 16

Individual employees be with employer to negotiate the best pay/working conditions for themselves

Question 17

Explain collective bargaining

Answer 17

Where are them ploy and negotiate pay/working conditions With a group of employees

Question 18

Explain national collective bargaining/Social partnership

Answer 18

Involve social partners negotiating pay/working conditions at national level

Question 19

What are the types of legal industrial action

Answer 19

Official strike 
All outstrike 
work-to-rule 
token stoppage 
overtime ban

Question 20

What are the type of illegal industrial action

Answer 20

Unofficial strike
Wildcat strike
Political strike

Question 21

What is the process of a non-legislate of method of resolving industrial relations conflict

Answer 21

Meeting and talking
Negotiation
Consolation
Mediation
Arbitration

Question 22

What is conciliation

Answer 22

An independent person who listens to both side of the dispute trying to bring both sides to come to an agreement

Question 23

What is mediation

Answer 23

An independent person who heats both sides of the dispute and then outlined how do you think they should resolve the problem

Question 24

What is arbitration

Answer 24

An independent person who salmon is an issue after listening to both sides and then make a decision on how to problem sugar salt this is not legally binding so therefore can be a rejected by one the parties

Question 25

What are legislate of methods that can resolve industrial relations conflict

Answer 25

Industrial relations act 1990
WRC workplace relations commission 
labour court 
unfair dismissal act 1977 to 2015 
employment equality act 1998 till 2015

Question 26

What are fair dismissal is

Answer 26

Redundancy incompetence qualifications employee misconduct legal reasons

Question 27

What is the procedure for fair dismissal

Answer 27

Consoled employee verbal warning first written warning final written morning suspension dismissal

Question 28

What are examples of unfair dismissal

Answer 28

Age religious beliefs race trade union membership pregnancy gender

Question 29

If employee is in fair dismissed what are the options they can take

Answer 29

Restatement re-engagement compensation

Question 30

What does employment equality act 1998 to 1115 do

Answer 30

Prohibits discrimination in the workplace also applies to many areas of enjoyment such as equal pay training promotion