Chapter 3 - The Structures of the Hotel Industry Flashcards
1
Q
ASD
A
Adjoining or Connecting Rooms
2
Q
asd
A
Bed Sizes and Symbols
3
Q
SD
A
Cashiers
4
Q
sd
A
Concierge
5
Q
SD
A
Flattening the Organization
6
Q
sd
A
Food and Beverage ( F&B) Department
7
Q
afadffadf
A
General Manager
8
Q
adfad
A
Guest-Service Agents
9
Q
adfad
A
Hotel ( or Resident ) Manager
10
Q
adfad
A
Housekeeping
11
Q
adfad
A
Structure of the Front Office
12
Q
adfa
A
Telephone Department
13
Q
adfadf
A
Uniformed Services