Chapter 3: Scanning The Marketing Environment Flashcards

0
Q

Social forces

A

Forces of the environment that include the demographic characteristics of the population and its values.

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1
Q

Environmental scanning

A

The process of continually acquiring information on events occurring outside the organization to identify and interpret potential trends.

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2
Q

Demographics

A

The study of the characteristics of human population. These characteristics include population size, growth rate, gender, marital status, ethnic city, income, and so forth.

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3
Q

Baby boomers

A

The generation of those born between 1946 and 1964.

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4
Q

Generation X

A

The population of those born between 1965 and 1976

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5
Q

Generation Y

A

Those born between 1977 and 1994

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6
Q

Census Metropolitan Areas

A

Do you graphic labor markets having a population of 100,000 people or more.

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7
Q

Ethnic marketing

A

Combinations of the marketing mix that reflect the unique attitudes, racer ancestry, communication preferences, and lifestyles of ethnic Canadians; sometimes called multicultural marketing.

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8
Q

Culture

A

The set of values, ideas, and attitudes that I learned and shared among the members of the group.

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9
Q

Value consciousness

A

The concern for obtaining the best quality, features, and performance of a product or service for a given price.

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10
Q

Economy

A

Pertains to the income, expenditures, and resources that affect the cost of running a business and household.

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11
Q

Gross income

A

The total amount of money needed one year by a person, household, our family unit.

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12
Q

Disposable income

A

The money a consumer has left after paying taxes to the use such as food, shelter, clothing, and transportation.

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13
Q

Discretionary income

A

The money that remains after paying for taxes and necessities.

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14
Q

Intranet

A

And Internet/web-based network use within the boundaries of an organization

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15
Q

Extranet

A

An Internet-based technology that permits communication between the company and its suppliers, distributors, and other partners.

16
Q

Market space

A

And information and communication based electronic exchange environment.

17
Q

e-Business

A

All electronic-based company activities, both within and outside the company.

18
Q

e-Commerce

A

specific buying and selling process is on the Internet.

19
Q

Competition

A

Alternative firms that could provide a product to satisfy specific markets needs.

20
Q

Barriers to entry

A

Business practices are conditions that make it difficult for new friends to enter market.

21
Q

Regulation

A

Restrictions the provincial and federal laws place on businesses with regard to the conduct of its activities.

22
Q

Competition Act

A

The key legislation designed to protect competition and consumers in Canada.

23
Q

Self-regulation

A

An alternative to government control and industry attempts to police itself.

24
Q

Consumerism

A

A grassroots movement started in the 1960s to increase the influence, power, and rights of consumers and dealing with institutions.