Chapter 3: Role of the PM Flashcards
Technical Project Management
knowledge, skills, and behaviours related to the specific domain of the projects
Leadership
knowledge, skills, and behaviours needed to guide, motivate, and direct a team
Strategic and Business Management
knowledge of and expertise in the industry and organization that better delivers business outcomes
Technical Project Management Skills
focus on the critical technical project management elements for the project:
- critical success factors for the project
- schedule
- selected financial reports
- issue log
tailor both additional and agile tools
make time to plan, and prioritize diligently
manage project elements, including schedule, cost, resources, and risks
Strategic and Business Management Skills
the ability to see the high level over-view of the organization and effectively negotiate and implement decisions and actions that support strategic alignment and innovation
explain to others the essential business aspects of a project
worth with the project sponsor, tea, and SME’s to develop an appropriate project delivery strategy
implement that strategy in a way that maximizes the business value of the project
Qualities and Skills of a Leader
being a visionary being optimistic and positive being collaborative managing relationships and conflict being respectful managing expectations accepting feedback giving feedback exhibiting integrity giving credit to others where due holistic and systemic view of the project to apply critical thinking to build effective teams
Forms of Power
positional informational referent situational personal or charismatic relational expert reward oriented punitive or coercive ingratiating pressure based guilt based persuasive avoiding
Leadership Styles - Major Factors
Leader characteristics: attitudes, moods, needs, values, ethics
Team member characteristics: attitudes, moods, needs, values, ethics
Organizational characteristics: its purpose, structure, and type of work performed
Environmental characteristics: social situation, economic state, and political elements
Leadership Styles - Examples
Laissez faire - hands off approach
Transactional - focus on goals, feedback, accomplishment to determine rewards, management by exception
Servant leader - to serve other people first, focuses on other peoples growth, learning, development, autonomy, and well being, leadership is secondary and emerges after service
Transformational - empowering followers through idealized attributes and behaviors, inspirational motivation, encouragement for innovation and creativity
Charismatic - able to inspire, is high energy, enthusiastic, self confident
Interactional - combination of transactional, transformational, and charismatic
Performing Integration at the Process Level
Many occurrences overlap and happen more than once. These will effect stope, schedule, or budget. For example, a change request, or a schedule change due to a consultant leaving. An example would be the change request process throughout a project.
Integration at the Cognitive Level
The project manager should strive to become proficient in all of the PM knowledge areas that are associated with the specific project. The personal skills and abilities of the PM are closely related to the way the project is managed.
With proficiency in the knowledge base areas, the PM will apply:
- experience
- insight
- leadership
- technical and business management skills
Integration at the Context Level
New context added as technology advances: social networks, multicultural aspects, virtual teams, and new values. the PM considers the implications of context in communications planning and knowledge management for guiding the project team
an example: knowledge and people integration in the context of large cross-functional project implementation involving multiple organizations
Complexity - Three Dimensions
System behavior - the interdependencies of components and systems
Human behavior - the interplay between diverse individuals and groups
Ambiguity - uncertainty of emerging issues and lack of understanding, or confusion
Complexity as a Characteristic
containing multiple parts
processing a number of connection between these parts
exhibiting behaviours produced as a result of these interactions that cannot be explained as the simple sum of the parts
