Chapter 3 - Project Management Skills Flashcards
Methods used to convey data and information graphically/visually.
DATA REPRESENTATION TECHNIQUES
An information-gathering process used as a way to reach consensus of experts on a subject. Experts on the subject participate in this process anonymously. A facilitator uses a questionnaire to solicit ideas about the important project points related to the subject. The responses are summarized and are then recirculated to the experts for further comment. Consensus may be reached in a few rounds of this process. This process helps reduce bias in the data and keeps any one person from having undue influence on the outcome.
DELPHI TECHNIQUE
A technique for determining the cause and degree of difference between the baseline and actual performance.
VARIANCE ANALYSIS
A technique that provides a direct way of viewing individuals in their environment performing their jobs or tasks and carrying out processes.
OBSERVATIONS
An elicitation technique that brings together prequalified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service, or result.
FOCUS GROUPS
Ability to establish project objectives, policies, standards and process-improvement practices through a team decision-making process that aligns with the strategy of an organization.
GOVERNANCE SKILLS
A technique that allows large numbers of ideas to be classified into groups for review and analysis.
AFFINITY DIAGRAM
Determination provided based upon specialization in an application area, knowledge area, discipline, industry, etc., as appropriate for the activity being performed. Such knowledge may be provided by any group or person with specialized education, understanding, skill, experience, or training.
EXPERT JUDGMENT
Assessment of strengths, weaknesses, opportunities, and threats of an organization, project, or option.
SWOT ANALYSIS
Written sets of questions designed to quickly accumulate information from a large number of respondents.
QUESTIONNAIRES AND SURVEYS
Ability to lead a group discussion to attain a meeting goal.
FACILITATION SKILLS
Technique used to consolidate ideas created through individual brainstorming sessions into a single diagram to reflect commonality and differences in understanding and to generate new ideas.
IDEA/MIND MAPPING
Quantifiable measurements that reflect a project’s critical success factors.
KEY PERFORMANCE INDICATORS KPI(S)
A general data gathering and creativity technique that can be used to identify risks, ideas, or solutions to issues by using a group of team members or subject matter experts.
BRAINSTORMING
The process of evaluating possible events and outcomes in order to predict their effect on project objectives.
WHAT-IF SCENARIO ANALYSIS
Various approaches used to evaluate or forecast potential outcomes based on possible variations of project or environmental variables and their relationships with other variables.
ANALYTICAL TECHNIQUES
Strategies and activities used to select a course of action from different alternatives.
DECISION MAKING TECHNIQUES
A formal or informal approach to elicit information from stakeholders by talking to them directly.
INTERVIEWS
Measurement parameters that are used to indicate the level of performance as measured against a target, a benchmark, or a scale of acceptable results.
METRICS
The comparison of actual or planned practices, such as processes and operations, to those of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance.
BENCHMARKING
A quantifiable deviation, departure, or divergence away from a known baseline or expected value.
VARIANCE
An approach that enhances brainstorming with a voting process used to rank the most useful ideas for further brainstorming or prioritization.
NOMINAL GROUP TECHNIQUE
An estimate or prediction of conditions and events in the project’s future based on information and knowledge available at the time of the forecast.
FORECAST
A diagram of the pressures for and against a change.
FORCE-FIELD ANALYSIS
The process and activities to resolving disputes through consultations between involved parties.
NEGOTIATION
Methods used to collect information, details and statistivs from a variety of sources.
DATA GATHERING TECHNIQUES
This technique utilizes a decision matrix to provide a systematic approach for establishing criteria, such as risk levels, uncertainty, and valuation, to evaluate and rank many ideas.
MULTI-CRITERIA DECISION ANALYSIS (MCDA)
Ability to establish and maintain relationships with other people.
INTERPERSONAL SKILLS
An elicitation technique using focused sessions that bring key cross-functional stakeholders together to define product requirements.
FACILITATED WORKSHOPS
Techniques used to organize, assess, and evaluate data and information.
DATA ANALYSIS TECHNIQUES
Methods used to collect, organize, and present data and information.
DATA GATHERING AND REPRESENTATION TECHNIQUES
The capability to identify, assess, and manage the personal feelings of oneself and other people, as well as the collective feelings of groups of people.
EMOTIONAL INTELLIGENCE
A technique that uses mathematical models to forecast future outcomes based on historical results.
TREND ANALYSIS
A financial tool used to determine the advantages or gains provided by a project against its expense.
COST-BENEFIT ANALYSIS
