Chapter 3 - Performance Management Flashcards
1
Q
How can performance be measured?
A
KPIs
Objectives
Performance reviews
Non financial standards
2
Q
What are the problems of pm?
A
The lack of experience in managing, communication and feedback.
3
Q
What is the difference between performance appraisal and management
A
Performance appraisal is short term operational.
Performance management is strategic long term.
4
Q
What are the problems with appraisals?
A
Bias, difficulty linking pay and performance, bureaucratic, lack of manager training etc.
