Chapter 3 - non-insurance services Flashcards
Non-Insurance - What helplines are often offered?
Legal advice, tax advice and emergency assistance
Non-Insurance - Who are counselling services avalible to?
The insured and their staff to help them deal with a range of issues such as bereavement and stress
Non-Insurance - why is a claims line a benefit?
Claims can be reported 24hrs a day via a free phone number
Non-Insurance - Why is authorised repairers and suppliers a benefit?
It can then offer things like 24 hour glass replacement.
Fire and security products can also be purchased at discounted rates.
Non-Insurance - Why is insurers offering risk control advice a benefit?
To the insurer - reduces claims
To the insured - free advice on things such as fire protection and security
Non-Insurance - why do insurers offer non-insurance products?
To get an edge on the competition and add value
