Chapter 1 Flashcards

1
Q

How many employees constitutes a small buisness?

A

Up to 49

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2
Q

What % of buisness’s in the uk are small?

A

99%

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3
Q

What are the three main types of small buisness?

A

Limited Companies, Partnerships, Sole Traders

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4
Q

Who owns a limited company?

A

The shareholders

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5
Q

What separates out competing insurers?

A

Price and Value

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6
Q

Who is responsible for the conduct of business regulation across the UK’s financial services industry and the prudential regulation of small firms, e.g. brokers and IFAs?

A

The FCA

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7
Q

Who is responsible for macro-prudential regulation and watching for emerging risks to the UK’s financial system?

A

FPC

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8
Q

Who is responsible for the micro-prudential regulation of systemically important firms, e.g. bank and insurers?

A

PRA

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9
Q

What does ICOBS stand for?

A

Insurance: Conducts of Business Source Book

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10
Q

Does the ICOBS rules apply to alterations, renewals or new buisness?

A

All of them

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11
Q

What is the difference between a consumer and a commercial customer?

A

consumers - a policyholder or potential policyholder acting outside their trade, business or profession; and

commercial customers – a policyholder or potential policyholder who is not a consumer.

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12
Q

What does IDD stand for and when was it introduced?

A

Insurance Distribution Directive in 2018

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13
Q

What does the IDD aim for?

A

To make it easier for firms to trade across borders and to strengthen policyholder protection by creating a level playing field.

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14
Q

What requirements does the IDD set out for insurance professionals?

A

To complete at least 15 hours of professional training or development a year.

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15
Q

What does the FCA define a venerable customer as?

A

‘someone who, due to their personal circumstances, is especially susceptible to detriment, particularly when a firm is not acting with appropriate levels of care’

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16
Q

What are 4 key vunerablilitys?

A

Heath, Lifestyle, Resilience, Capability

17
Q

Supervision is conducted through a risk framework based on three pillars, what are they?

A

Proactive supervision for the biggest firms

Event-Driven, reactive supervision of actual or emerging risks and

Thematic work that focuses on risks and issues affecting multiple firms or a sector as a whole

18
Q

What does Thematic Work mean?

A

The definition of thematic is something with recurring ideas or a theme.

Thematic work is therefore a something repeated in a work environment consistantly.

19
Q

Who does the FCA focus its highest level of supervision on?

A

Fixed Portfolio Firms with a large number of retail customers.

20
Q

What differentiates a combined policy and a packaged policy?

A

Combined policy’s cater for risks where a number of different types of insurance is required. Each type is underwritten separately and grouped together with a single document and policy.

Packaged policy’s are underwritten as a whole for common trades based on historic information, it has pre determined rates and offers a single contract with the “full” package.

21
Q

What three types of cover are on a typical packaged policy as standard?

A

Business Contents/Material Damage
Business Interruption
EL, PL Products Liability

22
Q

Are schemes packages policies or combined policies’?

A

Niche Packaged Policies

23
Q

What does a dual regulated firm mean?

A

Regulated by both the FCA and PRA

24
Q

What rules do firms selling and administeding packaged commercial insurances need to abibe by and have systems and procedures in place to ensure they continue to abide by these rules?

A

The rules in the PRA Rulebook and FCA Handbook.

The regulations specific to the conduct of general insurances are contained in the Insurance: Conduct of Business Sourcebook (ICOBS), form part of the FCA Handbook

They must have processes in place.

25
Q

What is a fixed portfolio firm?

A

Small number of large firms with a big market presence and customer footprint. They require the highest level of FCA supervision.

26
Q

What is a Flexible Portfolio Firm?

A

The majority of regulated firms. Smaller is size than Fixed Portfolio Firms and have less FCA supervision.

27
Q

What does each category of vulnerability mean? Health, Life Event, Resilience, Capability

A

Heath - illness or disability
Life Events - an event such as retirement or bereavement
Resilience - find it hard to cope low emotional resilience, low savings, in debt
Capability - unintelligent, poor written skills, low education, learning difficulties