CHAPTER 3: JOB ANALYSIS Flashcards

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1
Q

How many categories of job analysis exist?

A

Two

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2
Q

Name the two categories of job analysis

A
  1. Job Oriented Analysis
  2. Person (employee) Oriented Analysis
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3
Q

What does job-oriented analysis focus on?

A

Tasks that are done on the job

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4
Q

What does people-oriented analysis focus on?

A

Describes personal characteristics (KSAOs) needed for a job.

K: Knowledge
S: Skills
A: Abilities
O: Other characteristics

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5
Q

Define job analysis

A

A method for describing jobs and/or the human characteristics to preform them.

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6
Q

What are the three elements that comprise a job analysis?

A
  1. Systematic procedures.
  2. The aspects of a job must be broken down into smaller units.
  3. A written report whether electronic or on paper.
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7
Q

Fill in the missing information using the job-centered approach.

Tasks can be divided into _________________.

A

Hierarchy

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8
Q

What is the purpose of job analysis?

A
  1. Leadership
  2. Performance Appraisals
  3. Recrutit and Selection
  4. Training
  5. Vocational Counseling
  6. Research
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9
Q

What are KSAO’s?

A

An employees knowledge, skills, abilities, and other characteristics necessary for a job.

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10
Q

What is the difference between a task and a KSAO?

A

A task is something a person does.

A KSAO is an attribute or characteristic of a person required to preform a task.

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11
Q

What are six motives the book mentions to preform job analysis?

A
  1. Legal Issues
  2. Performance Appraisals
  3. Selection
  4. Training
  5. Vocational Counseling
  6. Research
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12
Q

Who collects job analysis information?

A
  1. Job Analysts
  2. Trained observers
  3. Job Incumbents
  4. Supervisors
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13
Q

Who are job analyst and trained observers?

A

People who preform the job or spend time with employees to gather job analysis information.

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14
Q

Who are job incumbents and supervisors?

A

People considered to be subject matter experts “SMEs” who have a lot of knowledge about the content of a job.

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15
Q

What are issues that can occur when a job analyst preforms a job task or jobs to collect data?

A

Preforming a task does not clearly indicate that tasks can differ among employees with same job titles.

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16
Q

What are issues that can occur when a job analyst observes a job task to collect data?

A

Observing people do their job can be very expensive and time consuming. Nonetheless, employees may behave differently when being observed.

17
Q

What are the four approaches used to collect job analysis information?

A
  1. Preform the job
  2. Observe
  3. Interview
  4. Administer a questionnaire
18
Q

What is Job Components Inventory (JCI)?

A

A method of job analysis that matches job requirements to characteristics of people.

19
Q

What is the Occupational Information Network (O* NET)?

A

The U.S. Department of Labor’s extensive database on jobs and worker requirements for jobs.

20
Q

What are the five elements of the job-oriented approach?

A
  1. Position
  2. Duties
  3. Tasks
  4. Activities
  5. Elements