Chapter 3: Intercultural Communication

Question 1

Culture

Answer 1

Learned system of thought and behavior that belongs to and typifies relatively large group of people; The combination of their shared beliefs, values, and practices

Question 2

Personal Worldview

Answer 2

Learn and express culture; Framework through which you interpret the world and the people in it.

Question 3

Intercultural Communication

Answer 3

Communication between people from different cultures who have different worldviews.

Question 4

Mediated Communication

Answer 4

Gives us regular exposure to people from other cultures.

Question 5

High-Context Culture

Answer 5

Use Contextual cues to both interpret meaning and send subtle messages (Japan, Korea, China) - relationship harmoney

Question 6

Low-Context Culture

Answer 6

Use direct language and rely less on situational factors. Value self expression

Question 7

Collectivistic Cultures

Answer 7

Perceive selves primarily as members of a group; use hyperbole(Arab and Latin American cultures)

Question 8

Individualistic Cultures

Answer 8

Value individuality, communicate autonomy and privacy, and downplay emotions (U.S., Great Britain, Australia, Germany)

Question 9

Co-Cultures

Answer 9

Generation, Race, Gender, Political Affiliation, Religion, Ethnicity, Hobbies, Sexual Orientation and Socioeconomic Status

Question 10

High Uncertainty Avoidance Cultures

Answer 10

Adapt behavior to avoid risk and use formal rules to communicate (Portugal, Greece, Peru, Japan)

Question 11

Low Uncertainty Avoidance Cultures

Answer 11

Have a higher tolerance for risk and ambiguity and use fewer formal rules to communicate (Sweden, Denmark, Ireland, and U.S.)

Question 12

Power Distance

Answer 12

The way in which power and status is divided among individuals

Question 13

High Power Distance Cultures

Answer 13

Have a strong hierarchy based on class, birth order, job title, and so on; Leads to anxiety when lower classes communicated with higher classes

Question 14

Low Power Distance Cultures

Answer 14

Have little to no hierarchy among groups and do not have a high level of anxiety in communicating with higher status groups

Question 15

Masculine Cultures

Answer 15

Place value on assertiveness, achievement, ambition, and competiiveness (Mexico, Japan, Italy)

Question 16

Feminine Cultures

Answer 16

Value nurturance, relationships, and quality of life.

Question 17

Time Orientation

Answer 17

The way that cultures communicate about and with time

Question 18

Monochronistic Cultures

Answer 18

Time-conscious; Treat time as a limited resource

Question 19

Polychronistic Cultures

Answer 19

Have a more fluid approach to time; no adherence to schedules; Deal with multiple people and tasks at the same time

Question 20

Social Identity Theory

Answer 20

Argues that people have a personal identity and a social identity

Question 21

Intergroup Communication

Answer 21

How communication occurs within and between groups and affects relationships

Question 22

Anxiety

Answer 22

When communicating with someone outside your culture

Question 23

Ethnocentrism

Answer 23

Belief in the superiority of one’s own cultural group

Question 24

Discrimination

Answer 24

• Behavior Affirmation

- Behavior Confirmation

Question 25

Intergroup Contact Theory

Answer 25

Interaction between members of different social groups generates a possibility for more positive attitudes

Question 26

Accomodation

Answer 26

When you adjust your verbal and nonverbal language and behaviors to another.

Question 27

Convergence

Answer 27

Involves shifting language or nonverbal behaviors toward each other’s way of communicating

Question 28

Overaccommodation

Answer 28

Going too far in making changed based on stereotypes about another group.