Chapter 3: Intercultural Communication Flashcards
Culture
Learned system of thought and behavior that belongs to and typifies relatively large group of people; The combination of their shared beliefs, values, and practices
Personal Worldview
Learn and express culture; Framework through which you interpret the world and the people in it.
Intercultural Communication
Communication between people from different cultures who have different worldviews.
Mediated Communication
Gives us regular exposure to people from other cultures.
High-Context Culture
Use Contextual cues to both interpret meaning and send subtle messages (Japan, Korea, China) - relationship harmoney
Low-Context Culture
Use direct language and rely less on situational factors. Value self expression
Collectivistic Cultures
Perceive selves primarily as members of a group; use hyperbole(Arab and Latin American cultures)
Individualistic Cultures
Value individuality, communicate autonomy and privacy, and downplay emotions (U.S., Great Britain, Australia, Germany)
Co-Cultures
Generation, Race, Gender, Political Affiliation, Religion, Ethnicity, Hobbies, Sexual Orientation and Socioeconomic Status
High Uncertainty Avoidance Cultures
Adapt behavior to avoid risk and use formal rules to communicate (Portugal, Greece, Peru, Japan)
Low Uncertainty Avoidance Cultures
Have a higher tolerance for risk and ambiguity and use fewer formal rules to communicate (Sweden, Denmark, Ireland, and U.S.)
Power Distance
The way in which power and status is divided among individuals
High Power Distance Cultures
Have a strong hierarchy based on class, birth order, job title, and so on; Leads to anxiety when lower classes communicated with higher classes
Low Power Distance Cultures
Have little to no hierarchy among groups and do not have a high level of anxiety in communicating with higher status groups
Masculine Cultures
Place value on assertiveness, achievement, ambition, and competiiveness (Mexico, Japan, Italy)
Feminine Cultures
Value nurturance, relationships, and quality of life.
Time Orientation
The way that cultures communicate about and with time
Monochronistic Cultures
Time-conscious; Treat time as a limited resource
Polychronistic Cultures
Have a more fluid approach to time; no adherence to schedules; Deal with multiple people and tasks at the same time
Social Identity Theory
Argues that people have a personal identity and a social identity
Intergroup Communication
How communication occurs within and between groups and affects relationships
Anxiety
When communicating with someone outside your culture
Ethnocentrism
Belief in the superiority of one’s own cultural group
Discrimination
- Behavior Affirmation
- Behavior Confirmation
Intergroup Contact Theory
Interaction between members of different social groups generates a possibility for more positive attitudes
Accomodation
When you adjust your verbal and nonverbal language and behaviors to another.
Convergence
Involves shifting language or nonverbal behaviors toward each other’s way of communicating
Overaccommodation
Going too far in making changed based on stereotypes about another group.
