Chapter 3 - Contract & Agency Flashcards

1
Q

What is a claimant?

A

The party who brings civil action in a court of law

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2
Q

What is a defendant?

A

The party against whom action is brought in a court of law

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3
Q

Explain simply what is the definition of contract law in insurance?

A

Contract, enforceable by law, between insurer and insured. Premium and abiding by T&cs for payment on the happening of a specific event

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4
Q

What are the two main essentials of a valid contract?

A
  1. Offer and acceptance
  2. Consideration
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5
Q

Explain what is meant by unconditional acceptance

A

When an acceptance does not alter any terms. Contract form subjected to essential elements being present

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6
Q

What is meant by conditional acceptance

A

If there is a counter-offer… conditional on another premium/endorsement

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7
Q

Give a brief explanation of postal acceptance

A

Where the parties have agreed to use the post for the method of communication, the acceptance is complete at the point where the letter of acceptance is posted. Rule applies even if the letter is delayed, lost or destroyed.

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8
Q

Explain what is meant by consideration of a contract.

A

Where ‘each persons side of the bargain supports the contract’ often payment of money for one of the parties. Parties can exchange promises to perform certain acts or promises to do something in return for the act of another.

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9
Q

What are the 4 key factors for the insurance of a renewal contract?

A
  • Customer must be treated fairly and notification of the end of contract given ‘in good time’
  • Disclose the previous years premium
  • Include text to encourage the consumer to check cover and shop around for best renewal
  • Identify consumers who have renewed 4 times and give these consumers notice to shop around

These factors are introduced by FCA to benefit consumers as were often paying more than new customers.

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10
Q

What are the Insurer’s rights when cancelling an insurance contract?

A

Insurer can cancel a contract provided a letter of cancellation is sent to last known address giving notice of cancellation (recorded delivery). Invokes cancellation condition a pro-rata return of premium is sent to Insured with the unexpired portion of the risk.

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11
Q

What are the Policyholder’s rights when cancelling an insurance contract? Differences for at a distance and in-person.

A

Right to cancel without penalty or reason for most insurance purchased at a distance (internet/phone). For a payment protection contract must be within 30 days. Only have to pay for the service actually provided by the firm and cannot be charged for the cancellation.

For in person: Less common to have cancellation rights but is in some policy wordings. Insurer charge for period cover was in place & pro rata the premium for return and Insurer can charge flat fee to cover admin costs. If these are unfair, goes against Unfair Terms in Consumer Contracts Regulations 1999

Under Deregulation Act 2015, motor certs do not need to be returned if cancelled mid-term.

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12
Q

Explain terminating a contract of insurance through fulfilment

A

When there is a total-loss of the subject matter, the contract is terminated i.e. private car is burnt out, policy goes.

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13
Q

Explain the 4 types ‘avoidable contracts’ when terminating an insurance contract

A
  • Can arise if Insured is in breach of a policy condition, Insurer can treat policy as void.
  • Can also occur in relation to a claim, where the payment for the claim is void but the policy is still in place.
  • Insurer can also void a contract entirely ‘ab initio’ as a consequence of non-disclosure or misrepresentation of information
  • If no insurable interest, policy is automatically void but is not termination as contract was never in force
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14
Q

Explain what is meant by ‘breach of warranty’ when cancelling an insurance contract

A

According to the Marine Insurance Act 1906 warranty is a term which must be exactly and literally complied with by the Insured, whether material risk or not. Departure from the contract = breach.

Prior to Insurance Act 2015 - breach of warranty would discharge liability from Insurer automatically without need to terminate the contract but this was redressed as in favour of the Insurer. Now if there is a breach, cover only ceases from the time of breach to when it is remedied. Insurer is then liable to subsequent losses as long as they are not attributed to something that happened during the period of the breach

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15
Q

How do fraudulent acts affect the cancellation of an insurance contract?

A

Under IA 2015, Insurers can terminate a contract with effect from the fraudulent act without a return in premium. If it is a claim, can recoup amount paid, not liable and can choose to terminate contract from the date.

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16
Q

In law, what is meant by an Agent?

A

The agent is who is authorised by a ‘principle’ to bring that principle into a contractual relationship with another, a ‘third party’

If we allow someone to act for us, or even don’t deny, responsibility has to be accepted for whatever is done on our behalf

17
Q

What are the 3 ways in which a relationship of principle and agent can arise? Explain each of them

A
  1. Consent (agreement) - Both parties enter into legally forcible agreement, where terms are written down. TOBAs are issued to each stating t&cs. Can be from Insurer to agent and agent to client. Consent can also be ‘implied’ meaning nothing is written down.
  2. Necessity - where person is entrusted with someone else’s goods and it becomes necessary to act in a certain way to preserve in an emergency
  3. Ratification - where agent acts without authority but principle accepts act as being done by the agent on their behalf. Principle’s agreement after the event is the ratification & are bound by contract to the 3rd party. When occurs, principle must accept whole contract.. occurs when agent is acting out of TOBA or authority.
18
Q

What is the relationship of agent to principle?

A

Mostly, agent represents one of contracting parties. but, independent intermediaries can represent both. Those with AR status act for the Insurer for who they operate

19
Q

Explain an agent of the Insured?

A

When an independent intermediary:
- Gives advice on cover or placing of insurance
- Gives advice on how to make a claim or assisting with it

20
Q

Explain the role of an agent of the insurer?

A

When an independent intermediary:
- Receives and handles proposal forms and confirms cover
- Surveys and describes property on insurer’s behalf
- authority to collect premium
- Authorises an intermediary to pay claims

21
Q

What are the 5 duties of an agent and explain them

A
  1. Obedience - Obey instructions from principal
  2. Personal Performance - Perform duties imposed by the principle. Cannot delegate to someone else
  3. Due care & skill - Due care & skill in the performance of all acts done - must have high standard and ability
  4. Good faith - agents relationship is built on trust. Own interest cannot conflict duties to the principle.
  5. Accountability - Agent must record to their principle the money they receive on their behalf and keep a proper record of all transactions
22
Q

What are the 2 duties of a principle and briefly explain them

A
  1. Remuneration - Agent has the right to be remunerated (commission)
  2. Indemnity - subject to terms of agreement - agent can claim an indemnity against all expenses and losses occurred when acting on the principle’s behalf
23
Q

What is an undisclosed principle?

A

English law permits an agent to act for an undisclosed principle while seeming to act on their own behalf - agent must have authority to do this, so terms of the agency agreement must be clear.

24
Q

The consequences of a principles actions dependent on? Explain the different factors

A

Circumstances, mainly agents authority: (maybe split into separate flash cards)
1. Actual authority:
- Expressed - terms of an agency agreement (written or oral) with a TOBA
- Implied - Agent undertaking certain action to carry out instructions & persons job title or uniform can also be implied
2. Apparent authority: when a third party is unaware of extent of a authority given to the agent by the principle.
Therefore, if an agent has not been appointed by claims to act on behalf of a principle then a binding contract with the principle is not created. Requires principles conduct to indicate agent is acting on their behalf.
But, if an agent is validly appointed but is not permitted to carry out certain tasks the way to determine if a contract is valid is if the agent is acting in a usual way of that profession. So, depends if/how the agent has been appointed for the validity of a contract.

25
Q

What are the common ways an agency can be terminated?

A
  • Mutual agreement by principle and agent
  • Agency being withdrawn or given up by either party
  • Death, bankruptcy or insanity

Principle must notify all relevant parties when an agency is terminated

26
Q

What are the 4 general requirements of a TOBA?

A
  1. Be clear and succinct
  2. Reflect the business relationship
  3. Define and allocate responsibilities and rights
  4. Ensure compliance with regulatory or statutory rules
27
Q

What are other factors included in a TOBA?

A
  1. Status - regulatory status
  2. Commission - rates
  3. Material information -
  4. Premiums & Credit - credit risk in relation to premiums
  5. Claims Money
  6. Broker/client relationship
  7. Direct administration arrangements -
  8. Claims
  9. Termination - arrangements of termination where there is no fault
  10. Regulatory requirements
    and so on… Accounting procedures, signature, authority, indemnity etc etc…
28
Q
A