Chapter 3 Business Analytics Planning and Monitoring Flashcards

1
Q

Business Analysis Planning and Monitoring

A

organize and coordinate efforts of business analysts and stakeholders.

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2
Q

5 Tasks to Business Analysis Planning and Monitoring?

A

Plan Business Analysis Approach
Plan Stakeholder Engagement
Plan Business Analysis Governance
Plan Business Analysis Information Management
Identify Business Analysis Performance Improvements

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3
Q

Plan Business Analysis Approach

A

planning of ba work.

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4
Q

Plan Stakeholder Engagement

A

understanding which stakeholders are relevant to the change. What ba need from them/need of stakeholders.

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5
Q

Plan Business Analysis Governance

A

components of ba used to support governance function of organization.

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6
Q

Plan Business Analysis Information Management

A

how information developed by ba is captured, stored, integrated with other information.

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7
Q

Identify Business Analysis Performance Improvements

A

managing/monitoring how ba work is performed to ensure goals are met.

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8
Q

Purpose of Plan Business Analysis Approach?

A

define appropriate method to conduct ba activities

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9
Q

Description of Plan Business Analysis Approach?

A

overall method that will be followed when performing ba work on initiative, how and when tasks will be performed, and deliverables.

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10
Q

Inputs of Plan Business Analysis Approach?

A
  • Needs- shaped by the problem/opportunity faced by the org. necessary to consider what is known about need at time of planning.
    • Acknowledge that understanding evolved throughout ba activities.
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11
Q

Elements of Plan Business Analysis Approach?

A

Planning BA Approach
○ Predictive Approaches- focus on minimizing upfront uncertainty and ensuring solution is defined before implementation begins in order to maximize control and minimize risk.
○ Adaptive Approach- focus on rapid delivery of business value in short iterations in return for acceptance of higher degree of uncertainty regarding overall delivery of solution

Formality and Level of Detail of BA Deliverables
Business Analysis Activities
Timing of BA Work
Complexity & Risk
Acceptance
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12
Q

Guidelines/Tools of Plan Business Analysis Approach?

A
Business Analysis Performance Assessment
Business Policies
Expert judgement
Methodologies/frameworks
Stakeholder Engagement Approach
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13
Q

Techniques of Plan Business Analysis Approach?

A
Brainstorming
Business Cases
Document Analysis
Estimation
Financial Analysis
Functional decomposition
Interviews
Item Tracking
Lessons learned
Process Modelling
Reviews
Risk Analysis and Management
Scope Modelling
Survey/Questionnaire
Workshops
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14
Q

Stakeholders of Plan Business Analysis Approach?

A

Domain Subject Matter Expert
Project Manager
Regulator
Sponsor

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15
Q

Outputs of Plan Business Analysis Approach?

A

Business Analysis Approach- identifies ba approach and activities performed across initiative including who will perform activities, timing and sequencing of work, deliverables that will be produces/techniques utilized.

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16
Q

Purpose of Plan Stakeholder Engagement

A

Plan approach for establishing/maintain effective working relationships with stakeholders.

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17
Q

Description of Plan Stakeholder Engagement

A
  • Identify all involved stakeholders and analyze characteristics.
    • Utilize the best collaboration/communication approaches for initiative and plan for stakeholder risks.
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18
Q

Inputs of Plan Stakeholder Engagement

A

• Needs- may evolve as stakeholder analysis is performed
○ Business need and parts of enterprise it affects helps in identification of stakeholders.
Ba Approach- incorporating overall ba into stakeholder analysis, collaboration, communication approaches is necessary to ensure consistency across approaches.

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19
Q

Elements of Plan Stakeholder Engagement

A

Perform Stakeholder Analysis
Decision Making Authority
• Define Stakeholder Collaboration
Communication needs

20
Q

Guidelines and Tools of Plan Stakeholder Engagement

A

Business Analysis Performance Assessment
Change Strategy
Current State Description

21
Q

Techniques of Plan Stakeholder Engagement

A
Brainstorming
Business rules analysis
Document Analysis
Interviews
Lessons Learned
Mind Mapping
Organizational modelling
Process Modelling
Risk Analysis and Management
Scope modelling
Stakeholder List, Map, Personas
Workshops
22
Q

Stakeholders of Plan Stakeholder Engagement

A
Customers
Domain Subject Matter Expert
End User
Project Manager
Regulator
Sponsor
Supplier
23
Q

Outputs of Plan Stakeholder Engagement

A

• Stakeholder Engagement Approach- list of stakeholders, their characteristics which were analyzed and a listing of roles and responsibilities for change.
○ Id’s collaboration and comm approaches ba will utilized during initiative.

24
Q

Purpose of Plan Business Analysis Governance

A

Define how decisions are made about requirements and designs, including reviews, change control, approvals, prioritization.

25
Q

Description of Plan Business Analysis Governance

A

ensure a governance process is in place/clarify any ambiguities within.

26
Q

Inputs of Plan Business Analysis Governance

A

Ba approach

Stakeholder engagement approach

27
Q

Elements of Plan Business Analysis Governance

A

Decision making
Change Control Process
Plan Prioritization Approach
Plan for Approvals

28
Q

Guidelines and Tools of Plan Business Analysis Governance

A

Ba performance assessment
Business Policies
Current State Description
Legal/Regulatory Information

29
Q

Techniques of Plan Business Analysis Governance

A
Brainstorming
Document analysis
Interviews
Item tracking
Lessons learned
Organizational modelling
Process modelling
Reviews
Survey/questionnaire
30
Q

Stakeholders of Plan Business Analysis Governance

A

Domain subject matter expert
Project manager
Regulator
Sponsor

31
Q

Outputs of Plan Business Analysis Governance

A

· Governance approach- identifies stakeholders who will have responsibility and authority to make decisions about business analysis work incl. who will be responsible for setting priorities.
Defines process that will be utilized to manage requirement and design changes across initiative.

32
Q

Purpose of Plan Business Analysis Information Management

A

develop an approach for how business analysis information will be stored and accessed.

33
Q

Description of Plan Business Analysis Information Management

A

Comprised of all information business analysts elicit, create compile disseminate in the course of performing business analysis.

34
Q

Inputs of Plan Business Analysis Information Management

A

Business analysis approach
Governance approach
Stakeholder engagement approach

35
Q

Elements of Plan Business Analysis Information Management

A
Organization of BA info
Level of Abstraction
Plan Traceability Approach
Plan for Requirements Reuse
Storage and Access
Requirements Attributes
36
Q

Guidelines and Tools of Plan Business Analysis Information Management

A

Business Analysis Performance Assessment
Business policies
Information management tools
Legal/regulatory information

37
Q

Techniques of Plan Business Analysis Information Management

A
Brainstorming
Interviews
Item tracking
Lessons learned
Mind mapping
Survey/questionnaire
Workshops
38
Q

Stakeholders of Plan Business Analysis Information Management

A

Domain Subject Matter expert
Regulator
Sponsor

39
Q

Output of Plan Business Analysis Information Management

A

Information management Approach- defined approach for how ba info will be stored, accessed/utilized during change and after change is complete

40
Q

Purpose of Identify Business Analysis Performance Improvements

A

Assess ba work and plan to improve processes where required

41
Q

Description of Identify Business Analysis Performance Improvements

A

Necessary to establish performance measures, conduct performance analysis, report on results of analysis, id preventive, corrective, developmental actions

42
Q

Inputs of Identify Business Analysis Performance Improvements

A
BA Approach
Performance objectives (external)
43
Q

Elements of Identify Business Analysis Performance Improvements

A

Performance Analysis
Assessment Measures
Analyze Results
Recommend Actions for Improvement

44
Q

Guidelines Tools of Identify Business Analysis Performance Improvements

A

Organizational Performance Standards- include performance metrics/expectations for ba work mandated by org.

45
Q

Techniques of Identify Business Analysis Performance Improvements

A
Brainstorming
Interviews
Item tracking
Lessons learned
Metrics and KPI
Observation
Process analysis
Process modelling
Reviews
Risk analysis and management
Survey/questionnaire
Workshops
46
Q

Stakeholders of Identify Business Analysis Performance Improvements

A

Domain Subject Matter Experts
Project manager
Sponsor

47
Q

Outputs of Identify Business Analysis Performance Improvements

A

Includes a comparison of planned versus actual performance, identifying root cause of variances from expected performance, proposed approaches to address issues, and other finding to help understand performance of ba proces