Chapter 3 Business Analytics Planning and Monitoring Flashcards
Business Analysis Planning and Monitoring
organize and coordinate efforts of business analysts and stakeholders.
5 Tasks to Business Analysis Planning and Monitoring?
Plan Business Analysis Approach
Plan Stakeholder Engagement
Plan Business Analysis Governance
Plan Business Analysis Information Management
Identify Business Analysis Performance Improvements
Plan Business Analysis Approach
planning of ba work.
Plan Stakeholder Engagement
understanding which stakeholders are relevant to the change. What ba need from them/need of stakeholders.
Plan Business Analysis Governance
components of ba used to support governance function of organization.
Plan Business Analysis Information Management
how information developed by ba is captured, stored, integrated with other information.
Identify Business Analysis Performance Improvements
managing/monitoring how ba work is performed to ensure goals are met.
Purpose of Plan Business Analysis Approach?
define appropriate method to conduct ba activities
Description of Plan Business Analysis Approach?
overall method that will be followed when performing ba work on initiative, how and when tasks will be performed, and deliverables.
Inputs of Plan Business Analysis Approach?
- Needs- shaped by the problem/opportunity faced by the org. necessary to consider what is known about need at time of planning.
- Acknowledge that understanding evolved throughout ba activities.
Elements of Plan Business Analysis Approach?
Planning BA Approach
○ Predictive Approaches- focus on minimizing upfront uncertainty and ensuring solution is defined before implementation begins in order to maximize control and minimize risk.
○ Adaptive Approach- focus on rapid delivery of business value in short iterations in return for acceptance of higher degree of uncertainty regarding overall delivery of solution
Formality and Level of Detail of BA Deliverables Business Analysis Activities Timing of BA Work Complexity & Risk Acceptance
Guidelines/Tools of Plan Business Analysis Approach?
Business Analysis Performance Assessment Business Policies Expert judgement Methodologies/frameworks Stakeholder Engagement Approach
Techniques of Plan Business Analysis Approach?
Brainstorming Business Cases Document Analysis Estimation Financial Analysis Functional decomposition Interviews Item Tracking Lessons learned Process Modelling Reviews Risk Analysis and Management Scope Modelling Survey/Questionnaire Workshops
Stakeholders of Plan Business Analysis Approach?
Domain Subject Matter Expert
Project Manager
Regulator
Sponsor
Outputs of Plan Business Analysis Approach?
Business Analysis Approach- identifies ba approach and activities performed across initiative including who will perform activities, timing and sequencing of work, deliverables that will be produces/techniques utilized.
Purpose of Plan Stakeholder Engagement
Plan approach for establishing/maintain effective working relationships with stakeholders.
Description of Plan Stakeholder Engagement
- Identify all involved stakeholders and analyze characteristics.
- Utilize the best collaboration/communication approaches for initiative and plan for stakeholder risks.
Inputs of Plan Stakeholder Engagement
• Needs- may evolve as stakeholder analysis is performed
○ Business need and parts of enterprise it affects helps in identification of stakeholders.
Ba Approach- incorporating overall ba into stakeholder analysis, collaboration, communication approaches is necessary to ensure consistency across approaches.
Elements of Plan Stakeholder Engagement
Perform Stakeholder Analysis
Decision Making Authority
• Define Stakeholder Collaboration
Communication needs
Guidelines and Tools of Plan Stakeholder Engagement
Business Analysis Performance Assessment
Change Strategy
Current State Description
Techniques of Plan Stakeholder Engagement
Brainstorming Business rules analysis Document Analysis Interviews Lessons Learned Mind Mapping Organizational modelling Process Modelling Risk Analysis and Management Scope modelling Stakeholder List, Map, Personas Workshops
Stakeholders of Plan Stakeholder Engagement
Customers Domain Subject Matter Expert End User Project Manager Regulator Sponsor Supplier
Outputs of Plan Stakeholder Engagement
• Stakeholder Engagement Approach- list of stakeholders, their characteristics which were analyzed and a listing of roles and responsibilities for change.
○ Id’s collaboration and comm approaches ba will utilized during initiative.
Purpose of Plan Business Analysis Governance
Define how decisions are made about requirements and designs, including reviews, change control, approvals, prioritization.
Description of Plan Business Analysis Governance
ensure a governance process is in place/clarify any ambiguities within.
Inputs of Plan Business Analysis Governance
Ba approach
Stakeholder engagement approach
Elements of Plan Business Analysis Governance
Decision making
Change Control Process
Plan Prioritization Approach
Plan for Approvals
Guidelines and Tools of Plan Business Analysis Governance
Ba performance assessment
Business Policies
Current State Description
Legal/Regulatory Information
Techniques of Plan Business Analysis Governance
Brainstorming Document analysis Interviews Item tracking Lessons learned Organizational modelling Process modelling Reviews Survey/questionnaire
Stakeholders of Plan Business Analysis Governance
Domain subject matter expert
Project manager
Regulator
Sponsor
Outputs of Plan Business Analysis Governance
· Governance approach- identifies stakeholders who will have responsibility and authority to make decisions about business analysis work incl. who will be responsible for setting priorities.
Defines process that will be utilized to manage requirement and design changes across initiative.
Purpose of Plan Business Analysis Information Management
develop an approach for how business analysis information will be stored and accessed.
Description of Plan Business Analysis Information Management
Comprised of all information business analysts elicit, create compile disseminate in the course of performing business analysis.
Inputs of Plan Business Analysis Information Management
Business analysis approach
Governance approach
Stakeholder engagement approach
Elements of Plan Business Analysis Information Management
Organization of BA info Level of Abstraction Plan Traceability Approach Plan for Requirements Reuse Storage and Access Requirements Attributes
Guidelines and Tools of Plan Business Analysis Information Management
Business Analysis Performance Assessment
Business policies
Information management tools
Legal/regulatory information
Techniques of Plan Business Analysis Information Management
Brainstorming Interviews Item tracking Lessons learned Mind mapping Survey/questionnaire Workshops
Stakeholders of Plan Business Analysis Information Management
Domain Subject Matter expert
Regulator
Sponsor
Output of Plan Business Analysis Information Management
Information management Approach- defined approach for how ba info will be stored, accessed/utilized during change and after change is complete
Purpose of Identify Business Analysis Performance Improvements
Assess ba work and plan to improve processes where required
Description of Identify Business Analysis Performance Improvements
Necessary to establish performance measures, conduct performance analysis, report on results of analysis, id preventive, corrective, developmental actions
Inputs of Identify Business Analysis Performance Improvements
BA Approach Performance objectives (external)
Elements of Identify Business Analysis Performance Improvements
Performance Analysis
Assessment Measures
Analyze Results
Recommend Actions for Improvement
Guidelines Tools of Identify Business Analysis Performance Improvements
Organizational Performance Standards- include performance metrics/expectations for ba work mandated by org.
Techniques of Identify Business Analysis Performance Improvements
Brainstorming Interviews Item tracking Lessons learned Metrics and KPI Observation Process analysis Process modelling Reviews Risk analysis and management Survey/questionnaire Workshops
Stakeholders of Identify Business Analysis Performance Improvements
Domain Subject Matter Experts
Project manager
Sponsor
Outputs of Identify Business Analysis Performance Improvements
Includes a comparison of planned versus actual performance, identifying root cause of variances from expected performance, proposed approaches to address issues, and other finding to help understand performance of ba proces
