Chapter 3 and 4 - Communication and Fire Flashcards
Primary method of communication flight crew to cabin crew - emergency
PA - This is the Captain, cabin supervisor report to the flight deck immediately
Primary method of communication flight crew to cabin crew - abnormal
PA - This is the Captain, cabin supervisor report to the interphone
Primary method of communication flight crew to cabin crew - abnormal on ground
PA - This is the Captain, cabin crew to your stations
Primary brace signal
This is the Captain, brace brace brace
Secondary method of communication flight crew to cabin crew - emergency
FA call button three times - 3 hi chimes
Secondary method of communication flight deck to cabin crew - abnormal
FA call button 3 times - 3 hi chimes
Secondary brace signal
Flight crew cycle FSB sign three times giving three chimes in the cabin
Secondary evacuation signal
FSB sign cycle three times giving three chimes in the cabin
When is sterile flight deck - departure
Main entry door closed until FSB off
When is the no contact period - departure
Commencement of the takeoff roll to landing gear up
When is sterile flight deck - arrival
From FSB sign on for landing until FSB off after arrival
When is no contact period - arrival
Landing gear down to aircraft stops or turns off active runway
How can cabin crew gain cabin crew attention in abnormal/emergency?
Make a PA “would the cabin supervisor report to (affected area)”
Push pax call button three times
What is NITS?
Emergency/Abnormal briefing to cabin crew
Nature of emergency
Intentions
Time Remaining
Special instructions
What can special instructions include in a NITS briefing?
Visual or aural indications in the cabin Possible blocked exits Possible structural damage or fire Possible position/attitude of aircraft Ground/water conditions High surface winds Confirm who is making initial PA to pax and when
What should cabin crew do when CS is obtaining NITS briefing?
Return carts/galley equipment to stowages Obtain both EP handbooks Check toilet vacant and locked Turn cabin lights to bright Be in designated briefing area
What is the initial PA to pax if the CS had to do so?
This is the Cabin Supervisor. The Captain has advised me that we have experienced an operational problem that requires us to return to/divert to ….. (or carry out a water landing). We will be landing in approximately ____ minutes. Please return to your seats, remain seated and follow my instructions. It is essential that you do exactly as instructed.