Chapter 3 Flashcards
Which muscle pulls the mouth back to expose the teeth and enlarge the cheeks?
The zygomatic majors.
What does the zygomatic majors muscle do?
pulls the mouth back to expose the teeth and enlarge the cheeks
Which muscles make the eyes narrow?
The orbicularis oculi
What do the orbicularis oculi do?
They muscles make the eyes narrow.
How are the zygomatic major controlled?
Consciously controlled. In other words, they can create a fake smile.
Why is important to pay attention to the eyes, when one is smiling?
The orbicularis oculi, which control the eye muscles, are independently controlled of the zygomatic major. You will notice if a smile is hones through the eyes.
What is the first place to check for the sincerity of a smile?
Look for wrinkle lines beside the eyes.
When a person smile, what happens to their eyebrows?
The eyebrows, dip slightly.
At what age do we begin smiling?
5 weeks
At what age do we begin laughing?
4-5 months
What do apes do to show aggression.
They drop or thrust forward their lower lip.
What does courtroom research show about an apology with a smile?
An apology with a smile receives a lesser penalty.
What did Ulf Dimberg discover when experimenting with people’s facial expressions?
Volunteers did not have total control over their facial muscles. While it was easy to frown back at a picture of an angry man, it was more difficult to pull off a smile.
Who is Ulf Dimberg?
Researcher at Uppsala University in Sweden. He did research that proved we mirror the emotions of others.
What did Allan and Barbara Pease notice about sales, negotiating, and smiling?
Smiling at the opening stages of a negotiating situation tends to lead to more successful outcomes and higher sales ratios.
Do people smile more or less when they are lying?
The smile less.
Without looking at the eyes, how else can you distinguish a fake smile?
A false smile often appears stronger on one side of the face.
What are the 5 common types of smiles
- Tight lipped smile
- The twisted smile
- The drop-jaw smile
- Sideways-looking-up smile
- The George W. Bush grin
What does the tight lipped smile look like?
The lips are stretched tight across the face to forma straight line, and the teeth are concealed.
What message does the tight lipped smile send?
They have an opinion or attitude they are not sharing with you.
Who typically uses the tight lipped smile?
Women who don’t want to reveal they don’t like someone.
What does the twisted smile look like?
The smile shows opposite emotions on each side of the face.
What message does the twisted smile send?
Sarcasm
What does the drop-jaw smile look like?
The jaw is simply dropped.
What impression does the person who uses the drop-jaw smile intent to give?
An impression that the person is laughing or playful.
What does the sideways looking up smile look like?
Head turned down and away, while looking up with a smile.