Chapter 3

Question 0

What are the phases of the ABC model?

Answer 0

A- achieving rapport
B- boiling the problem down to basics
C- coping

Question 1

What are the phases Adler developed?

Answer 1

1. Establish the relationship
2. Explore individual psychological dynamics
3. Encourage self-understanding and insight
4. Re-orientation and re-education

Question 2

What are the skills a counsellor should use while doing a crisis interview?

Answer 2

Attending behavior
Questioning- open and closed
Paraphrasing
Clarifying
Reflection
Summarization

Question 3

What is a validation statement?

Answer 3

Tell clients that their feelings are normal or suggest there is hope that things will get better. They are not false hopes.

Question 4

What are educational statements?

Answer 4

Factual information, whether developmental or situational, is vital in every crisis. Which may include psychological, social and interpersonal dynamics of statistics.

Question 5

What are empowering statements?

Answer 5

Encouraging clients to take back personal power by making helpful choices.

Question 6

What are reframing statements?

Answer 6

Defining a situation differently from the way the client is defining it.