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Computer Information Systems > Chapter 3 > Flashcards

Chapter 3 Flashcards

0
Q

What is disruptive technology?

A

A new way of doing things that initially does not meet the needs of existing customers.

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1
Q

What is Digital Darwinism?

A

Implies that organizations which cannot adapt to the new demands placed on them for surviving in the Information Age are doomed to extinction.

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2
Q

What is sustaining technology?

A

Produces an improved product customers are eager to buy.

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3
Q

Disruptive technologies tend to _____ _____ markets and _____ _____ markets.

A
  • open new

- destroy old

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4
Q

What is the World Wide Web (WWW)?

A

Provides access to Internet information through documents including text, graphics, audio, and video files that use a special formatting language called HTML (hypertext markup language).

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5
Q

What is a web browser?

A

allows users to access the WWW

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6
Q

What is Hypertext Transport Protocol (HTTP)?

A

The Internet protocol Web browsers use to request and display Web pages using URL (universal resource locator).

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7
Q

What is Web 1.0?

A

A term to refer to WWW during its first few years of operation between 1991 and 2003.

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8
Q

What is Ecommerce?

A

Buying and selling of goods and services over the Internet.

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9
Q

What is Ebusiness?

A

Includes ecommerce along with all activities related to internal and external business operations.

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10
Q

What are the advantages of Ebusiness?

A
  1. Expanding Global Reach
  2. Opening New Markets
  3. Reducing Costs
  4. Improving Operations
  5. Improving Effectiveness
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11
Q

Identify the four Ebusiness models:

A
  1. Business-to-business: applies to businesses buying from and selling to each other over the Internet.
  2. Business-to-consumer: Applies to any business that sells its products or services to consumers over the Internet
  3. Consumer-to-business: Applies to any consumer that sells a product or service to a business over the Internet
  4. Consumer-to-consumer: Applies to sites primarily offering goods and services to assist consumers interacting with each other over the Internet.
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12
Q

What is a search engine?

A

Website software that finds other pages based on keyword matching similar to Google.

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13
Q

What is search engine ranking?

A

Evaluates variables that search engines use to determine where a URL appears on the list of search results.

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14
Q

What is search engine optimization?

A

Combines art along with science to determine how to make URLs more attractive to search engines resulting in higher search engine ranking.

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15
Q

What are the Ebusiness revenue models?

A
  1. Pay-per-click: generates revenue each time a user clicks on a link to a retailer’s website.
  2. Pay-per-call: generates revenue each time a user clicks on a link that takes the user directly to an online agent waiting for a call.
  3. Pay-per-conversion: generates revenue each time a website visitor is converted into a customer.
16
Q

What is Web 2.0?

A

The next generation of Internet use - a more mature, distinctive communications platform characterized by three qualities:

  • Collaboration
  • Sharing
  • Free
17
Q

What are the advantages of Web 2.0?

A
  1. Content sharing through open sourcing
  2. User-contributed content
  3. Collaboration inside the organization
  4. Collaboration outside the organization
18
Q

What are business 2.0 tools for collaborating?

A
  1. Blogs: an online journal that allows users to post their own comments, graphics, and videos. (e.g. Sweet Leaf Tea)
  2. Wikis: Collaborative website that allows users to add, remove, and change content. (e.g. Wikipedia, LexisNexis)
  3. Mashups: Content from more than one source to create a new product or service. (e.g. Zillow, Infopedia)
19
Q

What is an open system?

A

Nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into our interoperate with the system. (e.g. Source code, open source)

20
Q

What is user-contributed content?

A

Created and updated by many users for many users (e.g. reputation system - where buyers post feedback on sellers)

21
Q

What is a collaboration system?

A

Tools that support the work of teams or groups by facilitating the sharing and flow of information.

22
Q

What is collective intelligence?

A

Collaborating and tapping into the core knowledge of al employees, partners, and customers.

23
Q

What is knowledge management?

A

Involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions.

24
Q

What is explicit knowledge?

A

Consists of anything that can be documented, achieved, and codified, often with the help of IT.

25
Q

What is tacit knowledge?

A

Knowledge contained in people’s heads.

26
Q

What is crowdsourcing?

A

the wisdom of the crowd

Computer Information Systems (9 decks)

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