Chapter 3 Flashcards
What is disruptive technology?
A new way of doing things that initially does not meet the needs of existing customers.
What is Digital Darwinism?
Implies that organizations which cannot adapt to the new demands placed on them for surviving in the Information Age are doomed to extinction.
What is sustaining technology?
Produces an improved product customers are eager to buy.
Disruptive technologies tend to _____ _____ markets and _____ _____ markets.
- open new
- destroy old
What is the World Wide Web (WWW)?
Provides access to Internet information through documents including text, graphics, audio, and video files that use a special formatting language called HTML (hypertext markup language).
What is a web browser?
allows users to access the WWW
What is Hypertext Transport Protocol (HTTP)?
The Internet protocol Web browsers use to request and display Web pages using URL (universal resource locator).
What is Web 1.0?
A term to refer to WWW during its first few years of operation between 1991 and 2003.
What is Ecommerce?
Buying and selling of goods and services over the Internet.
What is Ebusiness?
Includes ecommerce along with all activities related to internal and external business operations.
What are the advantages of Ebusiness?
- Expanding Global Reach
- Opening New Markets
- Reducing Costs
- Improving Operations
- Improving Effectiveness
Identify the four Ebusiness models:
- Business-to-business: applies to businesses buying from and selling to each other over the Internet.
- Business-to-consumer: Applies to any business that sells its products or services to consumers over the Internet
- Consumer-to-business: Applies to any consumer that sells a product or service to a business over the Internet
- Consumer-to-consumer: Applies to sites primarily offering goods and services to assist consumers interacting with each other over the Internet.
What is a search engine?
Website software that finds other pages based on keyword matching similar to Google.
What is search engine ranking?
Evaluates variables that search engines use to determine where a URL appears on the list of search results.
What is search engine optimization?
Combines art along with science to determine how to make URLs more attractive to search engines resulting in higher search engine ranking.
What are the Ebusiness revenue models?
- Pay-per-click: generates revenue each time a user clicks on a link to a retailer’s website.
- Pay-per-call: generates revenue each time a user clicks on a link that takes the user directly to an online agent waiting for a call.
- Pay-per-conversion: generates revenue each time a website visitor is converted into a customer.
What is Web 2.0?
The next generation of Internet use - a more mature, distinctive communications platform characterized by three qualities:
- Collaboration
- Sharing
- Free
What are the advantages of Web 2.0?
- Content sharing through open sourcing
- User-contributed content
- Collaboration inside the organization
- Collaboration outside the organization
What are business 2.0 tools for collaborating?
- Blogs: an online journal that allows users to post their own comments, graphics, and videos. (e.g. Sweet Leaf Tea)
- Wikis: Collaborative website that allows users to add, remove, and change content. (e.g. Wikipedia, LexisNexis)
- Mashups: Content from more than one source to create a new product or service. (e.g. Zillow, Infopedia)
What is an open system?
Nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into our interoperate with the system. (e.g. Source code, open source)
What is user-contributed content?
Created and updated by many users for many users (e.g. reputation system - where buyers post feedback on sellers)
What is a collaboration system?
Tools that support the work of teams or groups by facilitating the sharing and flow of information.
What is collective intelligence?
Collaborating and tapping into the core knowledge of al employees, partners, and customers.
What is knowledge management?
Involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions.
What is explicit knowledge?
Consists of anything that can be documented, achieved, and codified, often with the help of IT.
What is tacit knowledge?
Knowledge contained in people’s heads.
What is crowdsourcing?
the wisdom of the crowd
