Chapter 3 Flashcards
a process began with the sole purpose of attaining an objective.
Management as a Process
the practice of recording personnel’s day-to-day accomplishments in an order in which they are done
Task Management
It is a key to an organization’s success, as it helps to monitor the organization’s course and maximize its work efficiency.
Activity Management
A person in the organization who directs the activities of others
Manager
Different levels of a Manager
- The First Line Managers
- The Middle Level Mangers
- The Top Managers
The first line manager are usually called?
Supervisor
They are usually called supervisors or in a manufacturing they may be called foremen.
The First Line Manager
These comprise all management levels between the organization’s supervisory level and top level.
The Middle Level Manager
Such managers may be called functional managers, heads of plants, and managers of projects,
The Middle Level Managers
They are the ones responsible for making organizational decisions and setting policies and strategies which affect all aspects of the organization.
The Top Manager
Such individuals may be named vice-president, managing director, chief executive officer or board chairman etc.
The Top Manager
Managerial Functions
Planning
Organization
Staffing
Directing
Controlling
This is necessary to set goals and to develop strategies for organizing activities
Planning
It assists in deciding the tasks to be performed, how to do them, how to organize the tasks and where to make decisions.
Organizations
This is important for employing different types of people and performing different activities such as training, growth, evaluation, compensation, welfare etc.
Staffing
This requires that subordinates be given instructions and motivated to achieve their goals.
Directing
This is monitoring practices to ensure that the workers perform the tasks as scheduled, and to correct any major deviations.
Controlling
Managing position requires proper skills to perform various jobs
Managerial Skills
He cannot be an efficient manager if he lacks the knowledge and skills to do the job because it will be the foundations for his workers to be corrected and driven.
Managerial Skills
THREE ESSENTIAL SKILLS OR COMPETENCIES OF THE MANAGER (by: Robert L. Katz)
- Technical
- Human
- Conceptual
QUALITIES OF A MANAGER
- Educational competence
- Intellectual quality
- Leadership ability
- Training
- Technical knowledge and skills
- Mental Maturity
- Positive Attitude
- Self-confidence
- Foresight
DIFFERENT HIGHLY INTERRELATED ROLES OF THE MANAGERS
- Interpersonal Roles
- Informational Roles
- Decisional Roles
IMPORTANT ROLES OF A MANAGER
• As Leader
• As Coordinator
• As Delegator of Authority
• As Decision-Maker
• As a Human Relations Practitioner
• As a Spokesman of the Organization
Defining various people’s activities and goals within the organization
As leader
Helps at the work-group to create the right type of atmosphere and homogeneity.
As leader
The group’s actions and performance led by him are influenced.
As Leader
Bring together various resources, both physical and human, for the achievement of organizational objectives
As Coordinator
Mobilizes different resources, brings intelligent understanding and goodwill among employers to complete work at the organization.
As Coordinator
With the aid of effective communication, better plan events and programs.
As Coordinator
Assign duties to the subordinates that he trusted, and delegate the authority necessary. If they do any work independently, the subordinates may gain confidence and be prepared for higher responsibilities
As Delegator of Authority
Encourage employees to take up appropriate work according to their skills and knowledge and train for the next line of executives,
As Delegator of Authority
Create proper communication system so that subordinates are able to get regular guidance and response for the activities taken up by them.
As Delegator of Authority
After addressing various aspects of the problem, taking decisions for different activities, evaluating them, designing possible alternatives and choosing the correct one.
As Decision Maker
Address workplace issues with staff.
As a Human Relations Practitioner
Tries to get the best out of the workers, and efforts are made to boost the organization’s efficiency.
As a Human Relations Practitioner
Encourage employees to engage in decision making processes.
As a Human Relations Practitioner
Acts as the organization’s spokesman
As a Spokesman of the Organization
He works with outsiders and provides them with the required information that they need
As a Spokesman of the Organization
Maintains good relationships with all stakeholders including shareholders, employees, customers, vendors, government, etc.
As a Spokesman of the Organization
Helps to create a strong organization’s reputation not only among clients but also among outsiders
As a Spokesman of the Organization
Roles Played by Mission and Vision
- Communicate the organization’s intent to stakeholders.
- Inform the development of Strategy, and
- Establish the tangible priorities and goals by which to measure the success of the strategy of the company
is a set of principles relating to the roles of planning, coordinating, directing and regulating and the implementation of those principles in the efficient and effective use of physical, financial, human and information capital to achieve organizational objectives.
Management
Stated that “ management is a set of activities directed at the efficient and effective utilization of resources in the pursuit of one or more golas
Van Fleet and Peterson
Stated that “ working with human , financial and physical resources to achieve organizational objectives by performing the planning, organizing, leading and controlling functions
Megginson, Mosley, and Pietri
Stated that “ Management is a problem-solving process of effectively achieving organizational objectives through the efficient use of scarce resources in changing environment “
Kreitner
Stated that “ Management is an art of knowing what to do, when to do , and see that it is done in the best and cheapest way”
F.W Taylor
Stated that “ Management is an art of getting things done through and with the people in formally organized groups, It is an art of creating an environment in which people can perform and can cooperate towards attainment of group goals
Harold Koontz
