Chapter 3 Flashcards
Define Customer
The customer is the recipient of the product or service created by the project. Often a group or organization and not just a single person
Define End User
End users are people or organizations that will use the system you are developing. End users may be customers as well but do not have to be.
Define Project Sponsor
The project sponsor is usually an executive in the organization who has the authority to assign money and resources to the project. The sponsor is the one responsible for signing the project charter.
Define champion
A project champion is usually the sponsor or one of the key stakeholders that spreads the great news about the benefits of the project. They act as the project cheerleader of sorts.
Define Project Team
The project team consists of members from inside and sometimes outside the organization.
Define Project Artifacts
Projects artifacts are the documents, templates, agendas, diagrams and other work products used in managing the project.
Define Business Analyst
Business analyst is responsive for gathering and documenting requirements for the project.
Define Subject Matter Experts (SME)
SMEs are the people who have specific knowledge and experience working at their jobs.
Define Project Management Office (PMO)
The PMO manages projects, programs and portfolios as well as provides guidance to project managers and helps present a consistent, reliable approach to managing projects.
What is an IT architect?
An IT architect that is responsible for designing technology solutions and services for business applications, infrastructure, networks, storage, cloud solutions, security and more.
What is a Developer/Engineer?
Developers sometimes called engineers are the team members responsible for writing programming code, documenting code, developing applications, maintaining and modifying applications and more.
What are testers/quality assurance (QA)?
QA for ID is a process used to ensure that requirements for the system or application are met and function as designed.
Define Project Description
The project description documents the key characteristics of the product, service or result that will be created by the project. It also documents the relationship between the product being created and the business need that drove the project request.
Define Key Deliverables
Deliverables are measurable outcomes or results or are specific items that must be produced in order to consider the project complete.
Define Project Requirements
Requirements describe the characteristics of the deliverables that must be met in order to satisfy the needs of the project.
Define High-Level Milestones
Milestones are major events in a project that are used to measure progress.
Define High-Level Assumptions
Assumptions are events, actions, concepts, or ideas you believe to be true and plan for.
Define High-Level Constraints
Constraints are anything that either restricts or dictates the actions of the project team.
What is Success Criteria?
Success criteria will be used to determine whether the deliverables and the final product, service, or result of the project are acceptable and satisfactory.
What is a record in relation to project management?
A record is data or documents used to conduct and perform business such as a contract, personnel records, PII, financial records, project charter, project management plan, and much more.
What is a record management plan?
A records management plan describes the policies and standards the organization has defined for the life cycle of data and records, starting with their creation, use, maintenance, and archival or disposal.
Define a records management system
The records management system is a software system that has the records management life cycle functionality built in and enables customization that fit the organization’s needs.
What does it mean to identify and analyze stakeholders?
The project manager should identify the project stakeholders, assess their influence and level of involvement, determine their needs and interests, and record stakeholder information in the stakeholder register.
What are the ways to categorize and display stakeholder analysis?
Categorizing and displaying stakeholder analysis can take several forms, including power/interest grid, power/influence grid, impact/influence grid, stakeholder cube, the Salience model, and prioritization.
Describe a project charter and list the key components
A project charter provides formal approval for the project to begin and authorizes the project manager to apply resources to the project. The key components are the purpose or justification for the project, the project goals and objectives, project description, key deliverables, high-level list of requirements, high-level list of risks, high-level milestones, high-level budget, high-level assumptions, high-level constraints, name of the sponsor, name of the project manager, and criteria for project approval.
What is the purpose of a kickoff meeting?
This meeting should include the sponsor, key project team members, and the key stakeholders. The goal is to make certain stakeholders understand the purpose and objectives of the project, and to understand their role in the project. Be sure to publish an agenda ahead of time and make time for questions and answers at the end of the meeting.
