Chapter 3

Question 1

the primary goal of communication is to _______ the information being conveyed or shared at the same time also be understood

Answer 1

understand

Question 2

successful communication can be achieved when the involved parties share a ______ _______ of how the signs and symbols used in communication come together and create a meaning

Answer 2

mutual knowledge

Question 3

sending a message to a receiver
receiver decoding a message and understanding it and ideally
getting a response from the said receiver

Answer 3

Effective communication

Question 4

learned patterns and attitudes shared by a group of peaople

Answer 4

Culture

Question 5

a significant determiner of how people approach any form of communication

Answer 5

culture

Question 6

take into account the background information of the sender and the receiver when comprehending messages

Answer 6

High-context culture

Question 7

High-context culture countries:

Answer 7

Asian
African
Arab
Central European American
Latin America

Question 8

they put a premium on the relationship they have with the people they interact with, Productivity would depend on how these relationships work within and among the members of the group
non-verbal cues are important (indirect)

Answer 8

High-context cultures

Question 9

Low-context culture countries:

Answer 9

America
Australia
Uk
Germany
(European roots)

Question 10

prefer direct over indirect communication, may not put too much value on the non-verbal cues present in the communication. Relationships do not seem to play a significant role. Ideas and information are sent and received explicitly

Answer 10

Low-context culture

Question 11

Potential areas for misinterpretation in Intercultural communication:

Answer 11

Opening and closing information
Taking turns during a conversation
Interupting
Using silence
Using appropriate topics of conversation
Using humor
Knowing how much to say 
Sequencing elements during a conversation