Chapter 1 Flashcards
- a fundamental aspect of being human and it is needed to survive
- not merely a message sent from one person to another because it causes a result, creates an atmosphere, and reveals the identity of a person, age, gender, race, culture.
communication
process of exchanging and acting on information between two or more people
communication
making sense out of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages
communication
the originator of an idea or emotion
source or sender
the translation of ideas, feelings, and thoughts that have been translated into a code
Encoding
a person or a group of persons toward whom a sender or source directs messages and who decodes the message
Receiver
is the written, spoken, and unspoken elements of communication that carry a meaning or which meaning is assigned
Message
Is the pathway or means through which messages pass between the source and receiver
Channel
is the physical, historical, and psychological interference with the encoding or decoding of a message
Noise
are the verbal and nonverbal responses to a message
Feedback
every individual participating in the communication process is affected by________
Internal factors
affects how information is sent and received between two or more people
Interactional factors
affect the extent to which the physical environment is conducive to effective communication
External factors
Fundamental Principles of communication:
Be aware of your communication with yourself and y others
Effectively use and interpret verbal messages
Effectively used and interpret nonverbal messages
Listen and respond thoughtfully to others
Appropriately adapt messages to others
3 Universal Cultural Norms:
The value of truth
Respect for another person’s identity
The expectation that innocent people should not suffer harm
