Chapter 21 - Using Information Systems Flashcards
What are the types of information systems
Transaction processing systems
Management information systems
Executive information systems
Enterprise resource planning systems
Customer relationship management software
What are transaction processing systems
Software to process day-to-day workings like workday
What are management information systems
Takes data From transaction processing systems and then producers report of the data e.g. total sales per continents
What is executive information systems
This gives one of information for executives. Where is management information systems Is more for the day-to-day running executive information systems is software for top management. They can access all the data for one-off reports
What is enterprise resource planning systems
We have loads of departments finance & workday, tech with tableau And rather than entering information into each different system separately it automatically flows into the different systems
What is customer relationship management software
Like CRM and work it records all details for the customers including past sales email contacts et cetera
