Chapter 2 - Skills & Techniques

Question 1

What types of issues require individual counseling?

Answer 1

Inabilities to listen

Extreme dysfunction

Question 2

This approach to groups believes people don’t mind being led when they are led well.

Answer 2

Impact Therapy

Question 3

What are the hallmarks of Impact Therapy?

Answer 3

Group should never be boring
Group should be clear and concrete
Counselor is primarily responsible for the group, but not for the outcome

Question 4

What are some personal characteristics of effective group leaders?

Answer 4

Courage - being a risk taker
Stamina - internal energy, constantly juggling.
Willingness to model - be open, present to memb.
Belief in group process
Sense of humor & inventiveness

Question 5

According to Corey, courage is demonstrated through the following 6 ways:

Answer 5

• To be vulnerable, admitting mistakes
• To confront others, but stay present
• To act on beliefs and hunches
• To be emotionally affected by others
• To examine your own life
• To be direct & honest with members in a caring & respectful way

Question 6

Openness means:

Answer 6

Revealing enough to give a sense of who you are, but not revealing every aspect of personal life

Question 7

In dealing with criticism from members, leaders must have:

Answer 7

Nondefensiveness in coping with criticism

Question 8

The optimal group climate is always achievable T/F.

Answer 8

False

Question 9

An optimal group climate is one that is:

Answer 9

Safe, positive & supportive, yet strong enough at times to withstand highly charged emotions, challenges and interactions

Question 10

T/F An optimal group climate must be happy & positive.

Answer 10

False - has to be a real place where things can get ugly

Question 11

What is tantamount in aiming for optimal climate?

Answer 11

Leaders’ Skills

Question 12

Absorbing content, noting gestures & subtle changes in voice & expression. Sensing underlying messages.

Answer 12

Active Listening

Question 13

Conveying the essence of what a person has communicated so the person can see it.

Answer 13

Reflecting

Question 14

Focusing on key underlying issues and sorting out confusing and conflicting feelings.

Answer 14

Clarifying

Question 15

Particularly useful after a check-in @ beginning of group. Leader might point out common elements which connect members.

Answer 15

Summarizing

Question 16

The aim of these skills is to help group members reach their goals. Involve opening up clear communication among members and helping them increase their responsibility for direction of group.

Answer 16

Facilitating

Question 17

Being able to openly grasp anothers experience and at the same time maintain one’s own separateness.

Answer 17

Empathizing

Question 18

Offering possible explanations for potential behaviours or symptoms.

Answer 18

Interpreting

Question 19

Often overused can be distracting. Appropriately timed ‘what’ and ‘hows’ can intensify the experience.

Answer 19

Questioning

Question 20

Being alert for cues that members have some common concern, promoting member interaction and raising level of cohesion.

Answer 20

Linking

Question 21

Two step: Challenge the behavior to be examined and avoid labeling, and share how he feels about the persons behavior.

Answer 21

Confronting

Question 22

This skill can be therapeutic or counterproductive. Too much of this tells members they are unable to support themselves.

Answer 22

Supporting

Question 23

This helps to establish group norms and is an important intervention particularly during the groups initial stages.

Answer 23

Blocking

Question 24

What are some behaviors that need blocking?

Answer 24

Bombarding with ?
Gossiping
Storytelling
Breaking confidences

Question 25

The ability to appraise certain behavior problems and choose appropriate interventions

Answer 25

Assessing

Question 26

Showing a desired behaviour

Answer 26

Modelling

Question 27

Leaders offer these to help members develop an alternative course of thinking or action.

Answer 27

Suggesting

Question 28

Taking an active role in providing direction, offerin structure and taking action when needed.

Answer 28

Initiating

Question 29

After group session it is valuable for the leader to…..

Answer 29

Evaluate (for individuals and whole group)

Question 30

The ability to tell a group when a session should end, when a member is ready to leave and when a group has completed its work.

Answer 30

Terminating