chapter 2 - Professional Pharmacy Technician Flashcards

0
Q

What are the education requirements for a pharmacy technician?

A

education requirements, competency exams, and registration with the state board of pharmacy.

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1
Q

what are the education requirements for a pharmacist?

A

graduate from a pharmacy school with a doctor of pharmacy degree. 6 yrs of college.

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2
Q

What is a health-system pharmacy?

A

hospitals, nursing homes, long-term care facilities. Prepare and dispense medications for individual patients.

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3
Q

What is a Community Pharmacy?

A

an ambulatory and Retail Pharmacy

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4
Q

What is the 6 stages of the communication process?

A
Te sender
The message
The channel
The receiver
Feedback
Context
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5
Q

What are the types of communication?

A
Verbal
Face -to- Face
Telephone-Based 
Written
Non-Verbal
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6
Q

What are some of the barriers of communication?

A

Language
Impairments
Illiteracy

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7
Q

What is denial?

A

A defense mechanism where the individual avoids confronting the problem by denying the very existence of the problem.

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8
Q

What is displacement?

A

a defense mechanism where the individuaL transfers his own negative emotions to someone or something that is completely unrelated to the individuals feelings.

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9
Q

What is /intellectualization?

A

a defense mechanism where the individual deals with conflicts or stressors by making generalizations to minimize disturbing feelings.

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10
Q

What is projection?

A

a defense mechanism where the individual attributes his own thoughts or impulses to another person.

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11
Q

What is rationalization?

A

a defense mechanism where the individual offers a socially acceptable and apparently logical explanation for an act or decision actually produced by an unconscious impulse.

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12
Q

What is the Reaction Formation?

A

occurs when someone goes to the opposite extreme of the behavior overcompensating for unacceptable impulses.

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13
Q

What is Regression?

A

a defense mechanism in which an individual suffers a loss of some of the development already attained and reverts to a lower level of adaption and expression.

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14
Q

What is Repression?

A

a defense mechanism where the individual involuntarily excludes painful thoughts, impulses, or memory from awareness.

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15
Q

What is Sublimation?

A

a defense mechanism where the individual redirects their socially unacceptable impulses into socially acceptable form.