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Company Officer > Chapter 2 – Leadership > Flashcards

Chapter 2 – Leadership Flashcards

0
Q

What is managing?

A

The act of controlling, monitoring, or directly project, program, situation, or an organization through the use of authority discipline or persuasion

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1
Q

What is supervising

A

The acting directing, overseeing, or controlling the activities and behavior of employees who are assigned to a particular supervisor

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2
Q

What is leading?

A

The act of controlling, directing, conducting, guiding, and administering through the use of personal behavior traits or personality characteristics that motivate employees to the successful completion of organizations goals

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3
Q

What are the basic leadership styles

A

autocradic
democratic
laissez-faire

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4
Q

What are the two-dimensional leadership styles?

A

job-centered

employee-centered

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5
Q

what is contingency leadership theory?

A

believes that no single best style exists

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6
Q

What is contemporary leadership styles?

A

charismatic
transformational
transactional
symbolic

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7
Q

What is theory X?

A

theory based on the average worker disliking work

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8
Q

What is Theory Y?

A

Based on the average worker believing work is natural.

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9
Q

What is Theory Z?

A

Based on involved workers performing without supervision.

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10
Q

What are the seven behavioral leadership styles?

A 
basic leadership
two-dimensional
contingency leadership
contemporary
theory x
theory y
theory z
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11
Q

With basic leadership style, what is it when the leader tell subordinates what to do and how to do it with little or no input from?

A

Autocratic

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12
Q

What is the autocratic leadership style?

A

It is when the leader tell subordinates what to do and how to do with little or no input from them

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13
Q

With the basic leadership styles, which is it when the leader includes employees in the decision-making process and allows them to work with the least amount of supervision necessary?

A

Democratic

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14
Q

Basic leadership style, what is democratic?

A

It is when the leader includes employees in the decision-making process allows them to work with the least amount of supervision necessary.

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15
Q

Which of the basic leadership styles is appropriate for both day to day and special emergency operation such as hazmat or technical rescue incidents or knowledge and skills are more important than rank?

A

Democratic

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16
Q

Which style of basic leadership is appropriate for emergency operations but lacks the effectiveness in daily operations?

A

Autocratic

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17
Q

Which of the basic leadership styles does the leader of leave employees to make all of the decisions and does not supervise them at all?

A

Laissez-faire

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18
Q

With the basic leadership styles, what is laissez-faire?

A

When the leader leaves employees to make all the decisions and does not supervise at all.

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19
Q

Which of the basic leadership styles is appropriate for routine station or community tasks?

A

Laissez-faire

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20
Q

Which of the basic leadership styles should never be used at emergency incidents?

A

Laissez-faire

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21
Q

With the basic leadership style laissez-faire, what is the main problem with it?

A

If it is the dominant leadership style, you can result in a loss of respect from followers and has a potential for a challenge for me strong informal leader.

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22
Q

Which leadership style is represented by four quadrant chart that compares the degree of job structure to the degree of employee consideration?

A

Two dimensional leadership style

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23
Q

With two-dimensional leadership style, what are the four quadrants in the chart?

A

Participating, delegating, telling, and selling

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24
Q

Which leadership theory or style is based on the belief that there is no single best leadership style?

A

Contingency leadership theory

25
Q

Which leadership theory or style requires that the situation he matched to the leadership style?

A

Contingency leadership theory

26
Q

Which leadership style or theory may not be readily apply to the fire emergency services, however the company officer should be able to recognize them when dealing with leaders in the political and business communities?

A

Contemporary leadership styles which include charismatic, transformational, transactional, and symbolic

27
Q

What are the four theories of contemporary leadership styles?

A

Charismatic, transformational, transactional, and symbolic

28
Q

Which of the contemporary leadership styles inspires followers loyalty and create enthusiastic vision others work to obtain?

A

Charismatic

29
Q

How do you define charismatic leaders?

A

The leaders have strong personalities and it can be difficult to separate them from the organization, and if the leader dies or leaves is often difficult to find a replacement that can live up to that reputation

30
Q

Which one of the four contemporary leadership styles depends on continuous learning innovation and change within the organization?

A

Transformational

31
Q

Which of the contemporary leadership styles is it when the leader works to involve followers in the change process, challenges entertainer full potential, a great follower satisfaction grill while still meeting organizational goals?

A

Transformational

32
Q

How does a transformational leader inspire their subordinates?

A

Works to involves the followers of the change process, challenge them to obtain a full potential, and great follower satisfaction growth will still meeting organizational goals

33
Q

Which of the contemporary leadership styles involves an exchange between a leader and followers in which followers perform task effectively in exchange for rewards provided by the leader?

A

Transactional

34
Q

Within the contemporary leadership styles, define transactional leader

A

It is an exchange between a leader followers in which followers perform task effectively in exchange for awards provided by the leader

35
Q

Which of the contemporary leadership styles best explains that leadership starts at the top of an organization and extends downward to the first-line supervisor. Employees and subordinates have full faith and trust in the leadership of the organization. Leaders are viewed as infallible.

A

Symbolic

36
Q

Which of the contemporary leadership styles basis the theory only strong organizational culture that holds common values and beliefs?

A

Symbolic

37
Q

Charismatic, transformational, transactional, and symbolic are part of which leadership style?

A

Contemporary

38
Q

With the symbolic leadership style what is the problem associated with it?

A

The difficulty associated with this type of leadership is that employees feel the question leadership decisions work to speak openly when management makes apparent errors.

39
Q

Autocratic, democratic, and lassez-faire are part of which leadership style?

A

Basic leadership style

40
Q

The book, the human side of enterprise, was written by who?

A

Douglas McGregor

41
Q

In his book, Douglas McGregor contrasted two attitudes about leadership. What are they?

A

Theory X and theory Y

42
Q

theory x and theory y were developed by who?

A

Douglas McGregor

43
Q

Which theory best describes, the average worker is inherently lazy dislikes works and will avoid it whenever possible?

A

Theory x

44
Q

Which theory best describes, because of their inherent dislike work, most workers must be coerced into performing adequately by threats of punishment.

A

Theory x

45
Q

Which theory best describes, the average worker prefers to be closely supervised and shuns responsibility because of a general lack ambition.

A

Theory x

46
Q

Which theory best describes, the average worker does not inherently dislike work-in fact, workers feel work can be as natural as play or rest.

A

Theory y

47
Q

Which theory describes the phone, workers will perform adequately with self-direction and self-control without coercion

A

Theory y

48
Q

Which theory best describes the following, workers will support organizational objectives if they associate those objectives with their personal goals.

A

Theory y

49
Q

Which theory supports the following, the average worker learns not only to accept responsibility but, in fact, also learns to seek responsibility.

A

Theory y

50
Q

Which theory best describes the following, only a small part of the workers intelligence, ingenuity, and imagination is ever harnessed, but with proper leadership, workers will excel.

A

Theory y

51
Q

McGregors X and Y theories fail except when?

A

When applied to specific individuals

52
Q

Who coined the theory Z leadership?

A

William Ouchi

53
Q

Which theory states that involve workers are the key to increase productivity in that each worker can perform without supervision because all workers are trustworthy?

A

Theory z

54
Q

Which theory has a weakness where is that the leader is expected to adhere the situation to meet the style rather than adhering the style to meet the situation?

A

Theory z

55
Q

Situational Leadership theories would include the following three.

A

leadership-continuum
path-goal
results-based leadership

56
Q

Leadership-continuum theory was developed by?

A

R. Tannebaum & W. H. Schmidt

57
Q

What type of theories were developed to overcome the shortcomings found in the previous theories?

A

Situational Leadership theories

58
Q

Which Situational leadership theory is used to determine which leadership style (ranging from autocratic to democratic) a leader should apply?

A

leadership-continuum theory

59
Q

A weakness of ________________ theory is that it oversimplifies a complex situation by making it into a two-dimensional situation.

A

leadership-continuum

Company Officer (9 decks)

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