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Company Officer > Chapter 1 - Transition of the Role of Company Officer > Flashcards

Chapter 1 - Transition of the Role of Company Officer Flashcards

1
Q

The new officer must not develop an attitude of __________.

A

Superiority

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2
Q

What type of role does the CO take as a supervisor?

A

parent

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3
Q

As a supervisor, the CO performs the following functions?

A
  • provides leadership
  • acts as a role model
  • gives advice
  • reps for members to admin
  • negotiates conflicts
  • applies counseling or coaching when necessary
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4
Q

What is one of the most important tasks of a CO?

A

To ensure the safety of the unit’s members at all times.

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5
Q

What responsibility cannot be delegated to another member of the unit?

A

the CO is responsible for the members and their actions and activites

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6
Q

Can officers question or publicly criticize policies or orders that they believe to be unfair?

A

no, this action can provide a neg. example for both subordinates and peers.

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7
Q

Which attitude will provide a newly promoted LT with the greatest success?

A

Using different leadership techniques with different people.

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8
Q

Internal expectations come from within the ________.

A

Individual

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9
Q

The majority of challenges a new CO will encounter are ___________ in nature.

A

Interpersonal

pg. 16

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10
Q

A new company officer must enforce the rules and regulations of the agency. Which approach is most likely to be successful?

A

Start tight, then go light

pg.22

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11
Q

Members of the fire department should regard their organizations as _________ oriented.

A

Service

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12
Q

The NFPA has established standards for _____ levels of fire officer

A

4

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13
Q

What type of form of supervision would be most appropriate when operating at the scene of a vehicle accident?

A

task-oriented

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14
Q

Expectations held by subordinates and superiors would be?

A

External

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15
Q

Expectations held with the personality of the new officer would be?

A

Internal

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16
Q

The difference between the two forms of supervision is that station life is ________________ and emergency scene is ______________.

A

relationship-oriented

task-oriented

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17
Q

An authoritarian approach in any type of organization can be __________ to the officer, the unit, and the organization.

A

disastrous

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18
Q

To overcome the excuse “we never did it that way before”, the officer must explain the following 3 things.

A
  1. why it is important to make the change
  2. how the change will benefit the crew.
  3. how the change will benefit the community.
19
Q

What does it mean to commit to the responsibilities, duties, and requirements of the supervisory position?

A

Learn about, be interested in, and be dedicated tot he position.

20
Q

What does it mean to show loyalty to the organization?

A

support the leadership team and political authority. DO NOT OPENLY CRITICIZE THE ORGANIZATION, MANAGEMENT, OR DECISIONS MADE BY IT.

21
Q

What is meant by guard conversations?

A

Never say anything, both on or off duty, that would bring dishonor onto a person, a position, or the organization.

22
Q

Consider information __________ unless told otherwise.

A

Confindential

23
Q

Setting a positive example must be founded on a consistent adherence to a set of ______, _______, and ____________.

A

moral
ethical
social values

24
Q

Praise in public: ______________

A

discipline in private

25
Q

A new officer should rarely resort to using ______ as a reason for compliance.

A

Rank

26
Q

A new officer should always remember that respect must be _________.

A

earned

27
Q

Name 3 things that the fire officer can provide the following elements so that subordinates are effective as individuals and as a team.

A
  1. ethical leadership
  2. fair and just supervision
  3. educational and training opportunites
28
Q

How is a fire officer responsible to the organization?

A

administer properly all policies and procedures; represent the department to the members of the unit and to the public.

29
Q

How is a fire officer responsible to the public?

A

by provide effective and efficient professional service to the public.

30
Q

How can a fire officer be responsible to the profession.

A

Be a role model

31
Q

How can a fire officer be responsible to themselves?

A

live by a set of ethical standards and values that are based on the accepted moral values of the community.

32
Q

JPR?

A

job performance requirements

33
Q

a fire officer must administer the administration’s ______________

A

policies
procedures
and orders

34
Q

Initial fire cause determination or investigation process requires the following actions be performed (4).

A
  1. Secure the incident scene
  2. preserve evidence
  3. interview witnesses and emergency personnel.
  4. notify a fire investigator when the situation warrants it.
35
Q

Most important job when determining initial fire cause.

A

secure the incident scene

36
Q

2nd most important job when determining initial fire cause.

A

preserve evidence

37
Q

when do you notify a fire investigator for fire cause determination?

A

when the situation warrants

38
Q

Can a company officer interview potential witnesses and emergency crews when trying to determine the fire cause?

A

yes

39
Q

Level 11 fire officers must be able to perform the following when they are the 1st arriving unit

A

perform the initial size-up
establish IC
allocate resources to control the incident

40
Q

Ensuring __________ of all personnel is an essential responsibility and duty for all fire officers.

A

The health and safety

41
Q

What is the term that means the workforce should reflect the community it serves?

A

Diversity

42
Q

______________ are employee behaviors that require an immediate corrective action by a supervisor.

A

Actionable items

43
Q

The beginning of shift report is provided from each work location to the batt chief within ____________

A

first quarter hour of the shift

44
Q

____________ is decisions and behavior demonstrated by a fire officer that are consistent with the department’s core values, mission statement,and value statements.

A

Ethical behavior

Company Officer (9 decks)

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