Chapter 2: Human Performance and Limitations Flashcards
a decision tree is a chart that ____ the technician along a ___ testing and _____ path for a particular system or product
directs, logical, diagnostic
According to Boyd (2015), the brain can change in three ways to support learning; by
___ changes for short-term memory, by ___ changes for long-term memory, and by ___ changes or altering its function.
chemical, structural, functional
According to Boyd (2015), the prime driver for change in the brain is your
___. There is no neuroplasticity drug you can take to improve learning but
___. In addition, with increased difficulty and increased struggle in practice,
learning may be enhanced.
behaviour, practice
According to CAP715, most people with colour-defective vision find it difficult to
distinguish between ___ and ___.
red and green
According to CAP715, when an employee has difficulties hearing a conversation in a
quiet room at a distance of _____, an audiogram should be carried out. In
addition, if workers are exposed to excessive noise, an audiogram must be
conducted ___
2 metres, annually
According to Capt. Mickleson (2019), good decisions are based on a number of
things. Such as having ___ and ___ information, and following a ___ to guide you.
accurate, complete, framework
According to CASA (2019), it is important to do things correctly and right the first
time; otherwise, lives may be lost. Therefore, _____ or working through
different scenarios is crucial and we should not be distracted. This would give us
more ___ capacity to react to ____ events.
self-awareness, mental, reaccess
According to Dr Singleman (2019), it is important to control our ____ ____ so that we can maintain the ____ ____ in good decision
making. This will also allow us to be become more ____ ____ of ourselves.
emotional objectivity, intellectual objectivity, situationally aware
According to Endsley and Robertson (2000), Level _ __ is the ability of an engineer
to piece together the observable cues and understand what underlying nature of the
malfunction
2 SA
According to Kumreuther et al. (2002), “the presence of potentially catastrophic costs
of errors does little to reduce the human tendency to make decisions using simplified
heuristics (or rule of thumb)”. This aptly describes the behaviour of some
maintenance engineers who?
have excessive attention to affectual cues
prefer the status quo
According to Wilemsen (2009), the decision making process taken by an apprentice
and an experienced engineer can differ quite significantly. An apprentice would likely
follow the ____ ____ to assess the probabilities and success of each option;
whereas an experienced engineer would likely adopt the ____ ____ based
on his past experiences
normative model, prescriptive model
Attention is limited and the brain can juggle how many tasks at once?
one conscious task and a couple of unconscious tasks
Based on Wickens’ (1992) Information Processing Model, which component(s) is/are
used to make sense of the information that is gathered through our five senses of
sight, audition, olfaction, touch and gustation?
perception and memory
During inspection, the visual and factual information are stored in the ____
memories respectively for further processing and decision-making.
iconic and semantic
If an image formed on the retina is inverted relative to the viewer’s normal
perception, the viewer will _____.
behave and feel normal
