Chapter 2 Flashcards

1
Q

Executive Directors

A

• works full time in the company
• given management responsibility for running parts of the business
• usually appointed by the board to be accountable for the running of the company
• CEO/managing director appoints the company management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Non-Executive Directors

A

• works part time in the company
• chosen for their particular area of expertise
• does not perform an executive management role

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Responsibilities of the Board

A

• regulate executive directors and senior management
• approve reports, budgets and plans
• select and reward the CEO, plan for succession
• oversee risk management
• ensure integrity in financial reporting and compliance with laws and ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

UK Corporate Governance Code

A

• board composition and development
• remuneration
• accountability and audit
• relations with shareholders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The Financial Reporting Council (FRC) new 2018 Uk Corporate Governance Code

A

Revised guidance on Board Effectiveness
Came into effect on January 1, 2019

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

CEO/Managing Director

A

Responsible for business functions, day-to-day activities, formulating objectives and leading culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Finance Director

A

Manages capital, stress testing, financial reports, investments and audits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Company Secretary

A

Maintains records, files returns, arranges meetings and advises on compliance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Chief Actuary

A

Handles pricing, reserves, capital requirements and investment risks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Senior Positions

A

• chief risk officer
• head of internal audit
• underwriting director
• claims director
• marketing director
• head of HR
• head of IT
• strategy director
• investment directir

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Roles and Responsibilities of Managers

A

Planning, organising, leading and controlling resources affecting business components such as products, finances and human resources

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Individual Manager’s Role

A

Hiring, training, coaching, performance management, goal setting, expense control and reporting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Internal Communication

A

clear communication with staff leads to motivation, commitment and support for management decisions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Effective Communication

A

accurate, clear, relevant, reliable, credible and timely

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Effective Communication Barriers and Benefits

A

Barriers - organisation size, withholding information, language issue, time constraints, lack of training

Benefits - faster cultural change, low employee turnover, better decisions, increased cooperation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Team Leaders

A

Provide direction, understand team strengths, organise tasks, uphold vision and resolve conflicts

17
Q

Open Door Management Style

A

Managers are approachable by staff

18
Q

Autocratic

A

Control and power rest with a single individual

19
Q

Paternalistic

A

The company looks after it’s employees in a fatherly way, and employees respect the organisation’s managers

20
Q

Militaristic / Hierarchical

A

The management is structured in a formal way

21
Q

Democratic / Consultative

A

Decisions are taken with proper reference to as many staff members as possible

22
Q

Chaotic / Laissez-faire

A

The manager is a mentor and the employees can let their own ideas and creativity flourish in specific areas

23
Q

Managing Remote Teams

A

• deliver effective online meetings
• maintain communication
• ensure health and safety
• recognise poor mental health
• control workloads

24
Q

The Chartered Institute of Personnel and Development (CIPD)

A

Published a series of top tips to help managers and their team make the most of remote working

25
Q

Agile Working

A

Work is an activity, not a place

Combines people, processes, technology, time and place for effective task completion

26
Q

Non-Managerial Staff Roles

A

• actuary
• risk analyst
• solicitor
• claims adjuster
• assistants
• training officers
• HR officers
• procurement managers
• facilities management
• business recovery planners