Chapter 2 Flashcards

The Person's Right

1
Q

If a resident requests any information about their medical record, or is refusing treatment, who do you report this to?

A

The Nurse

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2
Q

What is the right to information?

A

Access to all records about the person

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3
Q

T/F: The request for information can only be written

A

FALSE: Request for information can be oral or written

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4
Q

T/F: You can fully inform the patient of his or her health condition

A

False you cannot

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5
Q

A person cannot be treated without?

A

Consent

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6
Q

________ ________ are part of the right to refuse treatment

A

Advance directives

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7
Q

What are advance directives?

A

Written statement of a person’s wishes/instructions regarding medical treatment when the person is not able to make such decisions or communicate them to a doctor.

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8
Q

What includes the living wills and instructions about life support?

A

Advance Directives

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9
Q

A patient is refusing treatment.

What must the center do next after patient is refusing treatment? (4)

A
  • Find out why they are refusing
  • Explain the problems resulting from the refusal
  • Offer other treatment options
  • Continue to provide all other services
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10
Q

The Patient Care Partnership: Understanding Expectations, Rights, and Responsibilites is from the?

A

American Hospital Association

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11
Q

What document explains the person’s rights and expectations during hospital stays?

A

The Patient Care Partnership

Understanding expectations, rights, and responsibilites

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12
Q

What is OBRA? What does it stand for?

A
  • Federal law applied in 50 states. A law set the minimum standards for quality of care in nursing centers
  • Omnibus Budget Reconciliation Act of 1987
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13
Q

Who enforces OBRA?

A

Centers of Medicaid & Medicare Services (CMS)

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14
Q

_____ Requires that nursing centers provide care in a manner and in a setting that maintains or improves each person’s quality of life, health, and safety

A

OBRA

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15
Q

What is a representative?

A

Is someone with the legal right to act on the patient’s or resident’s behalf when the person cannot do so alone

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16
Q

Nursing centers must inform residents of their rights ______ and in ______

A

Orally and in writing

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17
Q

Residents are informed of their rights, rules of their conduct, and responsibilities. When is this information given?

A

Given before or during admission to the center, as needed during the person’s stay, and when the laws or center rules change

18
Q

How can you promote the persons right to personal privacy? (3)

A
  • Close privacy curtains, doors, and window coverings
  • Remove residents from public view
  • Provide clothes or drape the person to prevent unnecessary exposure of the body parts
19
Q

Residents have the rights to make their own choices, this includes? (4)

A
  • Choosing doctors
  • Choosing friends and visitors
  • Helping to plan care and treatment
  • Choosing activities, schedules, and care
20
Q

What does personal choice promote?

A

Quality of life, dignity, and self-respect

21
Q

How is grievances related to the persons rights?

A

They have the right to voice concerns, questions, and complaints about treatment and care

22
Q

How is work related to the persons rights?

A

The person has the right to work or perform services if he or she desires

23
Q

How is resident groups related to the persons rights?

A

The right to form and take part in resident groups

24
Q

Residents have the right to keep and use personal items. The items allowed depend on?

A

Space needed and the health & safety of others

25
For personal items, the person and family are advised to keep what at home?
Jewelry and costly items at home
26
What is involuntary seclusion?
* Separating a person from others against the person's will * Keeping the person to a certain area * Keeping person away from room without his or her consent
27
Who investigates and resolves complaints?
Ombudsman
28
When are restraints used?
* If required to treat medical symptoms * To protect resident from harming self or others
29
Protecting residents rights promotes?
quality of life
30
How can you improve the quality of life for a resident?
* Providing care that maintains or enhances self-esteem and feeling of self-worth * Care promotes physical, social, and mental well-being
31
How is environment related to the persons rights?
Resident has the right to a safe, clean, comfortable, and home-like setting
32
The resident can have and use personal items to the extent possible, what does this promote?
Personal choice and home-like setting
33
How are activities related to the persons rights?
They have the right to activities that enhance each person's physical, mental, and psycho-social well-being
34
What is an advocate?
Someone who acts or speaks on behalf of another person
35
When do you as a CNA act as an *advocate*?
* Respect and protect the person's rights * Respect the person's decisions and choices * Treat the person with dignity * Are attentive to the person's needs, concerns, and requests * Promote safe setting for the person * Tell the nurse about concerns
36
What is ombudsman?
Supports or promotes the needs and interests of another person
37
What is the Older Americans Act?
Federal law that requires long-term care ombudsman program in every state
38
________ are advocates for residents. They protect the person's health, safety, welfare, and rights
Ombudsman
39
When are ombudsman services useful? (2)
* There is a concern about a person's care or treatment * Someone interferes with a person's rights, health, safety, or welfare
40
Nursing centers must post conctact information for local and state _________
ombudsman
41
Who protects the person’s health, safety, welfare, and rights? And also acts as an advocate for residents?
Ombudsmen