Chapter 2 Flashcards

1
Q

Define a business.

A

It is an independent institution established by an entrepreneur to make a profit by producing goods or providing services to satisfy customer needs.

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2
Q

What is a business establishment?

A

It is the place where inputs are processed to produce a product or provide a service.

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3
Q

What is the relationship between the enterprise and its establishment?

A
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4
Q

What is the branch industry?

A

It is all the businesses that produce the same product or provide the same service.

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5
Q

What is the production branch?

A

All the businesses that use the same production processes.

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6
Q

Study the industrial column

A

A course that a product takes from its unprocessed, natural state into the final form which is supplied to the customer.

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7
Q

The different sectors in which a business can operate.

A

Primary
Secondary
Tertiary

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8
Q

What is the primary sector responsible for?

A

The exploitation of natural resources in their raw, unprocessed form.

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9
Q

What is the secondary sector responsible for?

A

Processing and transforming exploited natural resources into products demanded by customers.

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10
Q

What is the tertiary sector responsible for?

A

Distributing the final products from manufacturer to customer.

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11
Q

What is the business environment?

A

It is the sum of all factors that influence the creation and growth of the business positively and negatively.

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12
Q

What are the characteristics of a Business Environment?

A

Environmental Uncertainty
Environmental Unpredictability
Environmental Complexity
Instability
Interrelatedness of environmental factors

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13
Q

What is the Micro Environment?

A

It is the sum of all the factors that happen internally in the business and are influenced by management decisions.

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14
Q

What are the 3 elements of the micro-environment?

A

The mission statement and objectives
Functions of the business
The factors of production - labour, raw materials, capital, entrepreneurship

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15
Q

What is the market environment?

A

All the factors that exist externally, that have an effect on the growthand continued existence of the business.

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16
Q

What is the Macro Environment?

A

It is all the variables outside the business that influence the growth and existence of the business.

16
Q

What are the segments of the market?

A

Consumer
Industrial
Re-sale
International
Government

16
Q

What are the variables of the market environment?

A

The Market
The Competition
The Suppliers of resources and services

17
Q

What are some consumer rights?

A

Being Informed
Protection
Personal Choice

18
Q

What are some some sub-environments in the macro environment?

A

Economic
Socio-cultural
Political
Technological
Physical
International

19
Q

What is the economic environment?

A

Part of the Macro Environment that influences the personal disposable income of the customer. eg. inflation, income

20
Q
A
21
Q

What is the socio-cultural environment?

A

Part of the Macro environment that is governed by the demographics of the population and the social and cultural variables. eg. life expectancy

22
Q
A
23
Q
A