Chapter 2 Flashcards
What is management
Getting things done through and with people by directing and motivating toward common objectives
What is scientific management
Uses scientific experiments to design jobs for greater efficiency and production and uses detailed methods and rules
What is administrative theory
Ideas to organize, work, positions, departments and supervisors and employees to design and control an organization
What is involved in the Weber and Bureaucratic theory
Rules and authority dominate personal feelings
Employed work in a hierarchy and must follow rules that control their work
Control is based on authority rather than personal relationships
Hiring is based on qualifications and ability
Promotion is based on achievement and seniority
Mayo and Human relations
Management involves social and physiological factors takes consideration into employees feelings and behaviors
Gulick, Urwick, and management functions
Planning, organizing, staffing, directing, and controlling
Drucker and management by objectives
Father of modern management and managers and employees should together establish objectives for every vital area of an organization
What is a system
A set of interrelated parts that function as a whole to achieve a common purpose
What is open system theory
An organization is a open system that is influenced by its external environments and must understand and interact with its environment to sustain itself
Lewin and organization development theory
Strives to change the whole system with team building and interventions and culture change
What is contingency theory (Woodward)
There is no single best way to organize, it all depends
What are the three skills of Katz management
Technical > works with things , human interpersonal > work with people and conceptual > work with ideas
What is institutional theory according to Meyer and Rowan, DiMaggio and Powell
Organizations are expected to fulfill the expected obligations of external factors and if they do not they are not considered illegitimate by society and they lose stakeholders
What groups did Mintzeberg put 10 roles performed by managers into
Interpersonal, informational, and decisions roles
