Chapter 2 Flashcards

1
Q
  • The foundation for almost all human resource activities.
  • The process of studying positions, of describing the duties and responsibilities that go with jobs, and grouping similar positions into job categories.
  • as the key inputs or tools for various human resources management activities such as
    ๐Ÿ“Œ Recruitment
    ๐Ÿ“Œ Performance Appraisal
    ๐Ÿ“Œ Compensation survey comparison
    ๐Ÿ“Œ Training and Development
    ๐Ÿ“Œ Career Planning
A

Job Analysis

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2
Q

Captures a wealth of job information, which serves as a guide for variety of uses:

Recruitment, selection, placement and employee counseling;
๐Ÿ“Œ Job Evaluation and salary determination;
๐Ÿ“Œ Job Hierarchy for promotion and transfer purposes;
๐Ÿ“Œ Performance standards setting;
๐Ÿ“Œ Work procedures review or setting.
๐Ÿ“Œ Job design and Redesign;
๐Ÿ“Œ Training need analysis and skill requirements setting/ documentation;
๐Ÿ“Œ Supervision effectiveness;
๐Ÿ“Œ Working conditions review and /or correction,
๐Ÿ“Œ Job control system consisting of an inventory of authorized positions;
๐Ÿ“Œ Inventory of positions, employees;
๐Ÿ“Œ Identification of vacant, open, duplicate, expanded and reduced positions

A

Job Analysis

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3
Q

______ _______ _______ is usually undertaken when;
- the organization is starting operations
- a new job is created
- a job is changed significantly by the nature of operations
- technology introduction
- restructuring

A

Job Analysis Program

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4
Q

The Job Analysis Program would cover three elements:

A
  • Company policy and administration of the Program [What is the purpose of the job analysis information?]
  • Job Information [When should job be updated?]
  • Methods of securing job information [How will the information be gathered?]
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5
Q

The descriptions of the functions and duties performed and the responsibilities involved, and the relation of the job to other jobs in the company. (this is known as ________ _________)

A

Job Description

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6
Q

The specification of the minimum personal qualifications in terms of a trait, skill, knowledge, and ability required of a worker to perform the job satisfactorily. (this is known as ______ _________)

A

Job Specification

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7
Q

Indicates the qualifications in terms of skills, experience, training, and other special qualifications as well the traits required of the worker to satisfactorily perform the job.

A

Job Specification

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8
Q

Describes the job in terms of key result areas and the functions and the roles and the competencies. The job profile has less emphasis on specs, and processes.

A

Job Profile

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9
Q

Identify tasks performed:

  • Identify the major job dimensions
  • The tasks performed for each dimension
  • The tools and equipment used to perform the tasks
  • The condition under which the task are performed
    Gathering existing information
    Interviewing subject matter expert
    Observing incumbents
    Job participation
A

Step 1

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10
Q

Write the Task statements

  • will be used in the task inventory

๐Ÿ“Œ Task statements should be written at a level that can be read and understood
๐Ÿ“Œ Should be written in the same tense
๐Ÿ“Œ Include the tools and equipment used to complete the task.
๐Ÿ“Œ Task statements should not be a competencies (e.g, โ€œBe a good writerโ€)
๐Ÿ“Œ Task statements should not be a policy (e.g, โ€œTreats people nicely
๐Ÿ“Œ Task statements should make sense by itself
๐Ÿ“Œ The level of authority should be indicated

A

Step 2

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11
Q

Rate the task Statements
- Conduct a task analysis

A

Step 3

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12
Q

Determine Essential KSAOs

Once the task that are essential for the proper performance of a job, the next step is to identify the KSAOโ€™s needed to perform the task.
๐Ÿ“Œ A Knowledge is a body of information needed to perform a task
๐Ÿ“Œ A Skills the proficiency to perform a learned task.
๐Ÿ“Œ An Ability is a basic capacity for performing a wide range of different tasks, acquiring a knowledge, or developing a skill.
๐Ÿ“Œ Other characteristics Include such personal factors as personality, willingness, interest, and motivation and such tangible factors as license degrees and years of experience
๐Ÿ“Œ Subject matter experts (SME) - Sources such as supervisors and incumbents who are knowledgeable about a job.
๐Ÿ“Œ Job analyst - The person conducting the job analysis.
๐Ÿ“Œ SME conference - A group analysis interview consisting of subject matter expert.
๐Ÿ“Œ Task Inventory- A questionnaire containing a list of task each of which the job incumbent rates on a series of scales
๐Ÿ“Œ Task analysis - The process of identifying the tasks for which employees need to be trained

A

Step 4

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13
Q

is a body of information needed to perform a task

A

Knowledge

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14
Q

the proficiency to perform a learned task

A

Skill

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15
Q

a basic capacity for performing a wide range of different tasks, acquiring a knowledge, or developing a skill

A

Ability

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16
Q

Sources such as supervisors and incumbents who are knowledgeable about a job

A

Subject Matter Experts

17
Q

Include such personal factors as personality, willingness, interest, and motivation and such tangible factors as license degrees and years of experience.

A

Other Characteristics

18
Q

The person conducting the job analysis.

A

Job Analyst

19
Q

A group analysis interview consisting of subject matter expert.

A

SME conference

20
Q

A questionnaire containing a list of task each of which the job incumbent rates on a series of scales.

A

Task Inventory

21
Q

The process of identifying the tasks for which employees need to be trained.

A

Task Analysis

22
Q

An effective way of obtaining job information is to have employees accomplish well designed and adequately explained Job Analysis Questions later reviewed by their immediate superiors.

A

Questionnaires