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MIS 2101 > Chapter 2 > Flashcards

Chapter 2 Flashcards

1
Q

Network Effect

A

The value of a network is proportional to its size

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2
Q

Business Processes

A

The activities organizations perform in order to reach their business goals, including core activities that transform inputs and produce outputs, and supporting activities that enable the core activities to take place

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3
Q

Operational Level

A

The routine day to day business processes and interactions with customers occur

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4
Q

Transaction

A

Refers to anything that occurs as part of your daily business of which you must keep a record

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5
Q

Structured Decisions

A

Those which the procedures to follow for a given situation can be specified in advance

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6
Q

Managerial Level

A
  • Tactical Level
  • Functional managers focus on monitoring and controlling operational-level activities and providing information to higher levels of the organization
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7
Q

Semistructured Decisions

A

Some procedures to follow for a given situation can be specified in advance, but not to the extent where a specific recommendation can be made

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8
Q

Executive Level

A
  • Strategic Level
  • Managers focus on long-term strategic questions facing the organization, such as which products to produce, which countries to compete in, and what organizational strategy to follow
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9
Q

Unstructured Decisions

A

Few or no procedures to follow for a given situation can be specified in advance

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10
Q

Functional Area Information Systems

A

Designed to support the unique business processes of specific functional areas

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11
Q

Automating

A

Thinks of technology as a way to help complete a task within an organization faster, more cheaply, and with greater accuracy

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12
Q

Organizational Learning

A

The ability of an organization to use past behavior and information to improve its business processes, and for change was well as for automation

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13
Q

Organizational Strategy

A

Firm’s plan to accomplish its mission and goals as well as to gain or sustain competitive advantage over rivals-and how it relates to informations systems

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14
Q

Strategic Planning

A

Senior managers form a vision of where the organization needs to head, and convert that vision into measurable objectives and performance targets, and craft a strategy to achieve it

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15
Q

Low Cost Leadership Strategy

A

Offers the best prices in its industry on its goods and/or services

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16
Q

Differentiation Strategy

A

Tries to provide better products or services than its competitors

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17
Q

Better Cost Provider Strategy

A

Offering products or services of reasonably good quality at competitive prices

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18
Q

First Mover Strategy

A

Being the first to enter the Market

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19
Q

Resources

A

Reflect the organization’s specific assets that are utilized to create cost or product differentiation from their competitors

20
Q

Capabilities

A

Reflect the organization’s ability to leverage these resources in the marketplace

21
Q

Distinctive Competencies

A
  • Innovation, Agility, Quality, Low Cost

- Help to pursue the organizational strategy

22
Q

Value Creation

A

Occurs when an organization can provide products at a lower cost or with superior benefits to the customer

23
Q

Porter’s Five Primary Competitive Forces

A
  1. Rivalry among competing sellers
  2. Threat of potential new entrants
  3. Bargaining power that customers have
  4. Bargaining powers that suppliers have
  5. Potential for substitute products from other industries
24
Q

Value Chain

A

When employers ad value to the product or service by acquiring supplies in a more effective manner, improving products, and selling more products

25
Q

Value Chain Analysis

A

Process of analyzing an organization’s activities to determine where the value is added to products and or services and what costs are incurred for doing so.

26
Q

Business/IT Alignment

A

Only add systems that add the most value, those that automate and learn as well as have strategic value

27
Q

Strategic Necessity

A

Something an organization must do in order to survive

28
Q

Economic Value

A

The contribution an investment makes toward improving the infrastructure’s ability to enhance the profitability of the business

29
Q

Architectural Value

A

Ability to extend the infrastructure’s capabilities to meet business needs today and in teh future

30
Q

Operational Value

A

Assessing an investment’s impact on enabling the infrastructure to better meet business processing requirements

31
Q

Regulatory and Compliance Value

A

Assessing the extent to which an investment helps to meet requirements for control, security, and integrity as required by a governing body

32
Q

Business Model

A

Summary of a business’s strategic direction that outlines how the objectives will be achieved

33
Q

Revenue Model

A

Describes how the firm will earn revenue, generate profits, and produce a superior return on invested capitol

34
Q

Administrative Heritage

A

Corporate Culture that has evolved in the environment of the firm’s home country

35
Q

Home Replication Strategy

A

The most basic form of going global; companies using this strategy view international operations as secondary to their home operations

36
Q

Global Business Strategy

A

Attempt to achieve economies of scale by producing identical products in large quantities for a variety of different markets

37
Q

Multi-domestic Business Strategy

A

Operations in markets differing widely; uses a loose federation of associated business units

38
Q

Transnational Business Strategy

A

Selectively decide which aspects of the organization should be under central control and which should be decentralized

39
Q

Disruptive Innovations

A

New technologies, products, or services that eventually surpass the existing dominant technology or product in a market

40
Q

Innovator’s Dilemma

A

Refers to how disruptive innovations, typically ignored by established market leaders cause these established firms or industries to lose market dominance, often to failure

41
Q

E-Business Innovation Cycle

A

Refers to the use of information technologies and systems to support the business

42
Q

E-Business

A

The use of nearly any information technologies or systems to support every part of the business

43
Q

Enabling Technologies

A

Information Technologies that enable a firm to accomplish a task or goal or to gain or sustain competitive advantage

44
Q

Fre-economics

A

The leveraging of digital technologies to provide free goods and services to customers as a business strategy for gaining a competitive edge

45
Q

Value Proposition

A

What a business provides to a customer and what that customer is wiling to pay for that product or service is larger than simply buyers or sellers

MIS 2101 (6 decks)

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