Chapter 2 Flashcards
refers to the process of preparing and giving medicine to a named person on the basis of a prescription.
Dispensing
one of the vital elements of the rational use of medicines.
Dispensing
The dispensing environment includes—
- Staff
- Physical surroundings
- Shelving and storage areas
- Surfaces used during work
- Equipment and packaging materials
Dispensing environments must be…
clean, because most medicinal products are for internal use, making it important that they be hygienic and uncontaminated
Uncoated tablets normally leave a layer of powder on any surface they touch, which can easily be transferred to other tablets or capsules counted on the same surface.
This process is called
Cross contamination
Stock containers and prepacked medicines must be stored in an organized way on shelves,
preferably according to …
dos- age forms (for example, tablets and capsules, syrups and mixtures) and in alphabetical order.
a system of stock rotation should determine which items are to be used first, on either
a first-in/first- out (FIFO) or first-expiry/first-out (FEFO) basis
Dispensing process
- Receive and validate the prescription
- Understand and interpret the prescription
- Prepare and label items for issue
- Make a final check
- Record action taken
- Issue medicine to the patient with clear instructions and advice
Three different methods can be used to keep a record of medicines dispensed
- . When the prescription is retained, the dispenser should initial and annotate the prescription with strength and quantities dispensed and either file it or enter the details into a record book as soon as time is available.
- When the prescription is returned to the patient, details of the medicines dispensed must
be entered into a record book before the items are issued to the patient. - When dispensers use computers to record the dispensing details, the computer program should retain the information, which can then be recalled to generate summary reports.
Promoting efficient management in dispensing
- prior agreement wih the prescriber
- Organizing patient flow
- Strategies
One good way to reduce dispensing time and improve safety is to
prepackage and label commonly used medicines
Another way to prevent staff from making errors when under pressure is to organize the work so
that more than one individual is involved in the dispensing process for each prescription. This
method introduces a system of using
counter-check
Techniques to ensure quality in dispensing include—
a. Requiring that all staff work in accordance with written SOPs
b. Maintaining records on what medicines and products have been issued
c. Scheduling worker shifts to make best use of staff: pro- viding more staff at peak hours, maintaining enough coverage to keep the dispensary open during breaks, and coordinating shift starting/ending times with patient flow
d. Involving the pharmacy staff in hospital/facility committees to identify and resolve problems involving patient flow, communication, and other areas
a flat rectangle or triangle made of wood, metal, or plastic with raised edges along two sides
tablet counter
preferred tablet counter
metal or plastic (because the surface can be easily
cleaned or washed between uses for different products)