chapter 17 Flashcards

1
Q

the human resource management concepts and techniques employers use to manage the human resource challenges of their international operations

A

international human resource management

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2
Q

formal, employee-elected groups of worker representatives

A

works councils

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3
Q

employees have the legal right to a voice in setting company policies

A

co determination

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4
Q

noncitizens of the countries in whcih employees are working

A

expatriates

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5
Q

citizens of the country in which the multinational company has its headquarters

A

home-country nationals

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6
Q

citizens of the countries wich employees are working, also called host-country nationals

A

locals

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7
Q

citizens of a country other than the parent or the host country

A

third-country nationals

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8
Q

groups of geographically dispersed coworkers who interact using a combination of telecommunications and information technologies to accomplish an organizational task

A

virtual teams

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9
Q

the notion that home-country attitudes, management style, knowledge, evaluation criteria, and managers are superior to anything the host country has to offer

A

ethnocentric

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10
Q

a conscious belief that only the host-country managers can ever really understand the culture and behavior of the host country market

A

polycentric

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11
Q

the belief that the firms whole management staff must be scoured on a global basis, on the assumption that the best manager of a specific position anywhere may be in any of the countries in which the firm operates

A

geocentric

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12
Q

a process that aims ot assess the assigness probable success in handling a foreign transfer

A

adaptability screening

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13
Q

financial payments over and above regular base pay, typically ranging between 10% and 30% of base pay

A

foreign service premiums

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14
Q

payments that compensate expatriates for exceptionally hard living and working conditions at certain locations

A

hardship allowances

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15
Q

typically, lump-sum payments to reward employees for moving from one assignment of another

A

mobility premiums

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