Chapter 16 Flashcards

1
Q

a focus on continuous improvement

A

kaizen

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2
Q

members of a work cell or team meet to develop improvements in the process

A

kaizen event

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3
Q

any activity that does not add value in the eyes of the customer

A

waste

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4
Q

is any deviation from the optimum process that delivers perfect product on time, every time

A

variability

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5
Q

: the rate at which units move through a production process

A

Throughput:

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6
Q

___is the war on waste

A

lean

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7
Q

the japanese word for waste

A

muda

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8
Q

: producing more than the customer orders or producing early

A

Overproduction:

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9
Q

: idle time, storage and waiting

A

Queues:

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10
Q

moving material between plants or between work centers

A

transportation

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11
Q

unnecessary raw material, WIP, finished goods and excess operating supplies

A

inventory

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12
Q

: movement of equipment or people that adds no value

A

motions

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13
Q

work performed on the product that adds no value

A

overprocessing

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14
Q

returns, warranty claims, rework and scrap

A

Defective Products:

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15
Q

Lean systems require managers to reduce variability caused by

A

both internal and external factors

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16
Q

the time between the arrival of raw materials and the shipping of the finished order
A “pull” system increases throughput

A

Manufacturing cycle time:

17
Q

produces finished goods inventory in advance of customer demand using a forecast of sales

A

Push system:

18
Q

employees at a given operation (work station) go to the source of the required parts, such as machining or subassembly, and withdraw the units as they need them

A

Pull system:

19
Q

: the process of producing large quantities of items as a group before being transferred to the next operation

20
Q

the concept of ideally using batch sizes of one

A

Single-piece flow

21
Q

To utilize single-piece flow, a company must be able to ________ quickly and inexpensively by reducing setup times

A

To utilize single-piece flow, a company must be able to change between products quickly and inexpensively by reducing setup times

22
Q

the Japanese word for card, which has come to mean “signal”

moves parts through production via a “pull” from a signal

23
Q

: indicators for operating activities that are placed in plain sight of all employees so that everyone can quickly and easily understand the status and performance of the work system

A

visual controls

24
Q

refers to quick setup or changeover of tooling and fixtures in processes so that multiple products in smaller batches can be run on the same equipment

A

Single Minute Exchange of Dies (SMED)

25
Q

activities that can only be done while machine is stopped

26
Q

activities that do not require stopping the machine

27
Q

ensuring that operating systems will perform their intended function reliably

A

Total Productive Maintenance (TPM):

28
Q

The 5S principles are as follows:

A

sort, straighten, shine, standardize, sustain

29
Q

US Managers often add two additional S’s

A

safety and support/maintenance