chapter 16

Question 1

ORG culture?

Answer 1

The shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees.

Question 2

culture componesnts

Answer 2

Observable artifacts

Question 3

6 types of Observable artifacts

Answer 3

Symbols , Physical structures
Language,Stories, Rituals , Ceremonies

Question 4

Ceremonies

Answer 4

Formal events, generally performed in front of an audience of organizational members

Question 5

Rituals

Answer 5

The daily or weekly planned routines that occur in an organization.

Question 6

Stories

Answer 6

Anecdotes, accounts, legends, and myths passed down from cohort to cohort within an organization.

Question 7

Language

Answer 7

the jargon, slang, and slogans used within an organization.

Question 8

Physical structures

Answer 8

The organization’s buildings and internal office designs.

Question 9

Symbols

Answer 9

The images an organization uses, which generally convey messages

Question 10

Espoused values

Answer 10

the beliefs, philosophies, and norms that a company explicitly states.

Question 11

Basic underlying assumptions

Answer 11

The ingrained beliefs and philosophies of employees

Question 12

Types of culture

Answer 12

Solidarity and Sociability

Question 13

Sociability

Answer 13

Represents how friendly employees are to one another

Question 14

Solidarity

Answer 14

Degree to which group member think and act alike

Question 15

more types of culture

Answer 15

Networked Culture, Communal Culture, Fragmented Culture
Mercenary Culture

Question 16

Networked Culture

Answer 16

An organizational culture type in which employees are friendly to one another, but everyone thinks differently and does their own thing.

Question 17

Communal Culture

Answer 17

An organizational culture type in which employees are friendly to one another and all think alike.

Question 18

Fragmented Culture

Answer 18

An organizational culture type in which employees are distant and disconnected from one another.

Question 19

Mercenary Culture

Answer 19

An organizational culture type in which employees think alike but are not friendly to one another

Question 20

Strong vs. weak cultures

Answer 20

exists when employees definitively agree about the way things are supposed to happen within the organization (high consensus) and when their subsequent behaviors are consistent with those expectations (high intensity)

Question 21

Culture strength

Answer 21

The degree to which employees agree about how things should happen within the organization and behave accordingly.

Question 22

Subcultures

Answer 22

A culture created within a small subset of the organization’s employees.

Question 23

Countercultures

Answer 23

When a subculture’s values do not match those of the organization.

Question 24

Changing culture

Answer 24

Changes in leadership
Mergers and acquisitions

Question 25

Person-organization fit

Answer 25

The degree to which a person’s values and personality match the culture of the organization.

Question 26

Steps to ensure cultural fit

Answer 26

Realistic job previews, Newcomer orientation , Mentoring