chapter 16 Flashcards
ORG culture?
The shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees.
culture componesnts
Observable artifacts
6 types of Observable artifacts
Symbols , Physical structures
Language,Stories, Rituals , Ceremonies
Ceremonies
Formal events, generally performed in front of an audience of organizational members
Rituals
The daily or weekly planned routines that occur in an organization.
Stories
Anecdotes, accounts, legends, and myths passed down from cohort to cohort within an organization.
Language
the jargon, slang, and slogans used within an organization.
Physical structures
The organization’s buildings and internal office designs.
Symbols
The images an organization uses, which generally convey messages
Espoused values
the beliefs, philosophies, and norms that a company explicitly states.
Basic underlying assumptions
The ingrained beliefs and philosophies of employees
Types of culture
Solidarity and Sociability
Sociability
Represents how friendly employees are to one another
Solidarity
Degree to which group member think and act alike
more types of culture
Networked Culture, Communal Culture, Fragmented Culture
Mercenary Culture
Networked Culture
An organizational culture type in which employees are friendly to one another, but everyone thinks differently and does their own thing.
Communal Culture
An organizational culture type in which employees are friendly to one another and all think alike.
Fragmented Culture
An organizational culture type in which employees are distant and disconnected from one another.
Mercenary Culture
An organizational culture type in which employees think alike but are not friendly to one another
Strong vs. weak cultures
exists when employees definitively agree about the way things are supposed to happen within the organization (high consensus) and when their subsequent behaviors are consistent with those expectations (high intensity)
Culture strength
The degree to which employees agree about how things should happen within the organization and behave accordingly.
Subcultures
A culture created within a small subset of the organization’s employees.
Countercultures
When a subculture’s values do not match those of the organization.
Changing culture
Changes in leadership
Mergers and acquisitions
Person-organization fit
The degree to which a person’s values and personality match the culture of the organization.
Steps to ensure cultural fit
Realistic job previews, Newcomer orientation , Mentoring
