chapter 1

Question 1

Definition of Org Behavior

Answer 1

Field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations.

Question 2

Primary outcomes of OB

Answer 2

job performance and organizational commitment

Question 3

factors that affect outcomes

Answer 3

Job satisfaction
Stress
Motivation
Trust, justice and ethics
Learning and decision making

Question 4

Resource-based view

Answer 4

A model that argues that rare and inimitable resources help firms maintain competitive advantage

Question 5

factors?

Answer 5

History, numerous small decisions and socitally complex resources

Question 6

History

Answer 6

A collective pool of experience, wisdom, and knowledge created by people that benefits the organization.

Question 7

Numerous small decisions

Answer 7

People making many small decisions every day that are invisible to competitors.

Question 8

Socially complex resources

Answer 8

Resources created by people, such as culture, teamwork, trust, and reputation. The source of competitive advantage is known, but the method of replicating the advantage is unclear.