chapter 16 Flashcards

1
Q

important
what is promotion

A

all the techniques sellers use to motivate people to buy their products or services.

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1
Q

important
what is promotional mix?

A

The combination of promotional tools an organization uses

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2
Q

important
What is the importance of promotion?

A
  1. creating awareness
  2. building interest
  3. encouraging purchase decisions
  4. building brand equity
  5. fostering customer loyalty
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3
Q

important
what is the traditional promotional mix

A
  1. advertising
  2. personal selling
  3. public relations
  4. sales promotion
  5. the product
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4
Q

important
what is Integrated marketing communication

A

Combines the promotional tools into one comprehensive, unified promotional strategy.

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5
Q

important
advantages of integrated marketing communication

A

create a positive brand image
meet the needs of the consumer
meet the promotional goals of the firm.

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6
Q

important
types of promotional mix

A
  1. advertising
  2. personal selling
  3. sales promotion
  4. public relations
  5. direct marketing
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7
Q

important
what is advertising and it’s aim

A

a paid form of communication through various media channels such as television and radio. It aims to reach a wide audience and create awareness and interest in a product or service

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8
Q

important
what is personal selling

A

involves face-to-face interaction between a salesperson and potential customers. It allows for direct communication, building relationships, and persuading them to make a purchase

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9
Q

important
what is sales promotion

A

short-term incentives or offers aimed at stimulating immediate sales

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10
Q

important
what are public relations and it’s aim

A

focus on managing the image and reputation of a business through press releases, events, and sponsorships. It aims to create positive publicity and build relationships with the target audience

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11
Q

important
what is direct marketing

A

reaching out to customers directly through channels like email, direct mail, telemarketing, and targeted online advertising

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12
Q

important
New Integrated Marketing Communication (IMC) Ways of Marketing

A
  1. content marketing
  2. social media marketing
  3. influencer marketing
  4. experiential marketing
  5. Guerrilla Marketing
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13
Q

important
what is content marketing?

A

creating and sharing valuable, relevant, and consistent content to attract and engage a target audience

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14
Q

important
what is social media marketing

A

using social media platforms to promote products or services, engage with customers, and build brand awareness

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15
Q

important
what is influencer marketing

A

involves collaborating with influential individuals on social media who have a significant following and influence over their audience

16
Q

important
what is experiential marketing

A

create memorable brand experiences that engage customers on a personal level

17
Q

important
what is guerilla marketing

A

involves unconventional and low-cost tactics that capture the attention of the target audience in unexpected ways

18
Q

steps in a promotional campaign

A
  1. identify target market
  2. define the objectives
  3. determine a promotional budget
  4. Develop a unifying message
    5.implement the plan
  5. evaluate effectiveness
19
Q

what is television advertising?

A

Paid, nonpersonal communication through various media by organizations and individuals who are in some way identified in the advertising message

20
Q

impact of television advertising

A
  1. wide reach
  2. visual and audio appeal
  3. brand building
21
Q

what is product placement?

A

Advertisers pay to put their products into TV shows and movies where the audience will see them to increase brand awareness

22
Q

example of product placement

A

InThe Amazing Spider-Man,the superhero uses a Sony smartphone

23
Q

what are infomercials

A

A full-length TV program devoted exclusively to promoting a particular good or service

24
Q

important
what is online advertising

A

refers to promoting products, services, or brands through various online channels, including websites, social media platforms, and mobile applications.

25
Q

important
advantages of online advertising

A
  1. reach target audience
  2. Cost-effective
  3. measurable results
  4. immediate impact
  5. personalization
  6. interactivity and engagement
26
Q

what is global advertising?

A

developing a consistent message and creative approach that can exceed cultural and language barriers to effectively communicate with diverse target markets worldwide

27
Q

negative example of global advertising

A

pepsi had a slogan “come alive” in china translated to come out of the grave alive with pepsi

28
Q

steps involved in public relations

A
  1. Listen to the public
  2. change policies and procedures
  3. inform people that you’re responsive to their needs
29
Q

what is sampling

A

a promotional strategy that lets people try a new product, often in a situation when they can buy it right away if they like it

30
Q

important
what is word-of-mouth promotion

A

People tell others about products they have purchased

31
Q

important
other promotional tools

A
  1. social networking
  2. blogging
  3. podcasting
  4. e-mail promotions
  5. mobile marketing
32
Q

what is push strategy

A

The producer uses promotional tools to convince wholesalers and retailers to stock and sell merchandise

33
Q

what is pull strategy

A

Heavy advertising and sales promotion efforts are directed toward consumers so that they’ll request the products from retailers