Chapter 15- Staff Food Safety Training

Question 1

What is a training need?

Answer 1

A gap between what a staff should know and what they do know.

Question 2

What are three ways to determine a training need?

Answer 2

Observe job performance
Test food safety knowledge
Identify areas of weakness

Question 3

When are two times you should train staff?

Answer 3

When hired

Periodically

Question 4

There are several ways to train staff. One way is OJT or _____________ (hands on).

Answer 4

On the job training

Question 5

What are all 7 of the classroom training?

Answer 5

Informational search
Demonstration
Guided discussion
Jigsaw design
Role play
Games
Training videos/dvds

Question 6

Which classroom training uses a script, volunteers and audience?

Answer 6

Role play

Question 7

________ puts learners in small groups where they study a specific topic, groups are then switched information is shared in the new group, groups are then switches back to their original groups to finish the assignment.

Answer 7

Jigsaw design

Question 8

Games can be: easy to play, ____, sustainable time frame, easy to bring to training site, easy to change content.

Answer 8

Fun

Question 9

What method is useful because learners retain 50% of what they see and hear?

Answer 9

DVDs and training videos

Question 10

What is a demonstration?

Answer 10

When another person shows you what to do step by step.

Question 11

___________ is used to encourage learners to think and discuss their own thoughts. Each time the learner answers a question the instructor asks another one.

Answer 11

Guided discussion

Question 12

__________ allow learners to look for information on their own.

Answer 12

Information searches

Question 13

There are different technology based training can be appropriate in the following situations:

Answer 13

Different location
Retraining
When its costly
Different levels of topic/knowledge