Chapter 15 Flashcards

1
Q

Group

A

two or more people who interact with each other to accomplish certain goals or meet certain needs

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2
Q

Team

A

group whose members work intensely with one another to achieve a specific common goal

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3
Q

Synergy

A

performance gains that result when individuals and departments coordinate their actions

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4
Q

Formal group

A

group of managers establish to achieve organizational goals

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5
Q

informal group

A

a group of managers or nonmanagerial employees form to help achieve their own goal or meet their own needs

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6
Q

top management team

A

group composed of the CEO, the president, and the heads of most important departments

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7
Q

research and development team

A

team whose members have the expertise and experience needed to develop new products

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8
Q

command group

A

group composed of subordinates who report to the same supervisor

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9
Q

task force

A

committee of managers or nonmangerial employees from various departments or divisions who meet to solve a specific mutual problem

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10
Q

self-managed work team

A

group of employees who supervise their own activities and monitor the quality of the goods ands services they provide

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11
Q

virtual team

A

team whose members rarely or never meet face-to-face but, rather, interact by using various forms of information technology such as e-mail, computer networks, telephone, fax, or videoconference

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12
Q

friendship group

A

informal group composed of employees who enjoy one another’s company and socialize with one another

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13
Q

interest group

A

an informal group composed of employees seeking to achieve a common goal related to their membership in an organization

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14
Q

division of labor

A

splitting the work to be performed into particular tasks and assigning tasks to individual workers

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15
Q

task interdependence

A

degree to which the work performed by one member of a group influences the work performed by other members

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16
Q

pooled task interdependece

A

interdependence that exists when group members make separate and independent contributions to group performance

17
Q

sequential task interdependence

A

when group members must perform specific tasks in a predetermined order

18
Q

reciprocal task interdependence

A

the work performed by each group member is fully dependent on the work performed by other group members

19
Q

group role

A

member of a group is expected to perform because of his or her position in the group

20
Q

role making

A

taking the initiative to modify an assigned role by assuming additional responsibilities

21
Q

group norms

A

shared guidelines or rules for behavior that most group members follow

22
Q

group cohesiveness

A

degree to which members are attracted to or loyal to their group

23
Q

social loafing

A

tendency of individuals to put forth less effort when they work in groups than when they work alone