Chapter 14

Question 1

leadership

Answer 1

process by which an individual exerts influence over other people and inspires motivates, and directs their activities to help achieve group and organizational goals

Question 2

leader

Answer 2

an individual who is able to exert influence over other people to help achieve group or organization foals

Question 3

servant leader

Answer 3

leader who has strong desire to serve and work for the benefit of others

Question 4

legitimate power

Answer 4

authority that a manager has by virtue of his or her position in an organizations hierarchy

Question 5

reward power

Answer 5

ability of a manager to give or withhold tangible and intangible rewards

Question 6

coercive power

Answer 6

ability of a manager to punish others

Question 7

expert power

Answer 7

power that is based on the special knowledge, skills, and expertise that a leader possesses

Question 8

referent power

Answer 8

power that comes from subordinates and coworkers respect, admiration, and loyalty

Question 9

empowerment

Answer 9

expansion of employees knowledge, tasks, and decision-making responsibilities

Question 10

consideration

Answer 10

behavior indicating that a manager trusts, respects, and cares about subordinates

Question 11

initiating structure

Answer 11

behavior that managers encourage in to ensure that work gets done, subordinates perform their jobs acceptably

Question 12

relationship-oriented leaders

Answer 12

leasers whose primary concern is to develop good relationships with their subordinates and to be liked

Question 13

task-oriented leaders

Answer 13

leaders whose primary concern is to ensure that subordinates perform at high level

Question 14

leader-member relatioins

Answer 14

extent to which followers like, trust, and are loyal to their leader, a determinate of how favorable a situation is for leading

Question 15

task structure

Answer 15

extent to which the work to be performed is clear-cut so that a leaders subordinates know what needs to be accomplished and how to go about doing it

Question 16

position power

Answer 16

amount of legitimate, reward, and coercive power that a leader has by virtue of his or her power in an organization

Question 17

path-goal theory

Answer 17

contingency model of leadership proposing that leaders can motivate subordinates by identifying their desired outcomes, rewarding them for high performance and the attainment of work goals

Question 18

leadership substitue

Answer 18

characteristic of subordinate or of situation of context that acts in place of the influence of a leader

Question 19

transformational leadership

Answer 19

leadership that makes subordinates aware of the importance of their jobs and performance to the organization and aware of their own needs for personal growth and that motivates subordinates to work for the good of the organization

Question 20

charismatic leader

Answer 20

enthusiastic, self-confident leader who is able to clearly communicate his or her vision

Question 21

intelectual stimulatioin

Answer 21

behavior a leader engages in to make followers aware of problems and view these problems in new ways

Question 22

developmental consideration

Answer 22

behavior a leader engages in to support and encourage followers and help them develop and grow on the job

Question 23

transactional leadership

Answer 23

leadership that motivates subordinates by rewarding them for high performance and reprimanding them for low performance