Chapter 15 Flashcards
Channel of Distribution:
the path that a product takes from producer to consumer
Agent or Broker
Any intermediary with legal authority to act on behalf of the manufacturer
Wholesaler
An intermediary who sells to other intermediaries, usually to retailers; term usually applies to consumer markets
Retailer
An intermediary who sells to consumers
Marketing Channel
Marketing Channels make possible the flow of goods from a producers, through intermediaries, to a buyer
Functions Performed by Intermediaries:
-Transactional Function
- Logistical Function
- Facilitating Function
Transactional Function:
- Buying: Purchasing products for resale or as an agent for supply of a product
- Selling: Contacting potential customers, promoting products, and seeking orders
- Risk taking: Assuming business risks in the ownership of inventory that can become obsolete or deteriorate
Logistical Function:
- Assorting: Creating product assortments from several sources to serve customers
- Storing: Assembling and protecting products at a convenient location to offer better customer service
- Sorting: Purchasing in large quantities and breaking into smaller amounts desired by customers
- Transporting: Physically moving a product to customers
Facilitating Function:
- Financing: Extending credit to customers
- Grading: Inspecting, testing, or judging products, and assigning them quality grades
- Marketing information and research: Providing information to customers and suppliers, including competitive conditions and trends
Marketing Channels for Consumer Products and Services:
- Direct Channel
- Indirect Channel
- Retailers
- Wholesalers->Retailers - Agents->Wholesalers-> Retailers