Chapter 14 - Social Behaviour Flashcards

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1
Q

Scientific studies of how individuals behave, think and feel in social situations; how people act in the presence (actual or implied) of others

A

Social psychology

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2
Q

Conformity to the demands of an authority

A

Obedience

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3
Q

Bending to the requests of one person who has little or no authority or social power.

A

Compliance

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4
Q

A person who has agreed to a small request is more likely later to agree to a larger demand.

A

Foot in the door technique

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5
Q

A person who has refused a major request will be more likely later on to comply with a smaller request

A

Door in the face technique

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6
Q

Commitment is gained first to reasonable or desirable terms, which are then mad less reasonable or desirable.

A

Low-Ball technique

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7
Q

Quietly bending to unreasonable demands or unacceptable conditions

A

Passive compliance

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8
Q

Changes in behaviour induced by the actions of others

Can be mild or strong

A

Social behaviour

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9
Q

Refers to the tendency for people to change their behaviour just because of the presence of other people.

A

Mere presence

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10
Q

The tendency to preform better when in presence of others

A

Social facilitation

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11
Q

People may work less hard when they are a part of a group than they do when they are solely responsible for their work

A

Social loafing

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12
Q

Bringing one’s behaviour into agreement or harmony with norms or with the behaviour of others in a group in the absence of any direct pressure. Sometimes it can be necessary

A

Conformity

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13
Q

Being forced to change your beliefs or your behaviour against your will

A

Coercion

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14
Q
  • Typically begins by making the target person feel completely helpless. Physical and psychological abuse, lack of sleep, humiliation and isolation serve to loosen former values and beliefs.
  • Exhaustion, pressure and fear will become unbearable and change will occur in someone when they begin to abandon former beliefs.
A

Brainwashing

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15
Q

A group that professes great devotion to some person and follows that person almost with out question; these members are typically victimized by their leaders in various ways.

A

Cults

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16
Q

What are the three basic rights of assertion

A

Refuse
Request
Right a wrong

17
Q

Involves standing up for these rights by speaking out on behalf of yourself

A

Self-assertion

18
Q

A direct, honest expression of feelings and desires. It is not exclusively self-serving.

A

Assertive behaviour

19
Q

Involves hurting another person or achieving one’s goals at the expense of another. It is an attempt to get one’s way no matter what.

A

Aggressive behaviour