Chapter 14 - Risk Management

Question 1

What should management do to minimize risk and increase workplace safety?

Answer 1

Management must offer:
A safe workplace environment
Proper training
Have an effective system to identify hazards

Question 2

What does liability mean?

Answer 2

Legal responsibility that one person has to another. This responsibility is serious and are enforced by law.

Question 3

What can an unsafe environment result in?

Answer 3

Loss of reputation
Fines
Lawsuits

Question 4

What does an effective safety program ensure?

Answer 4

It helps managers provide reasonable care or thoughtful careful precautions

Question 5

What should management focus on for safety?

Answer 5

Any potential hazards in and around the operation
Necessary steps to correct hazards
How to display proper warning signs where everyone can see them

Question 6

What does OSHA stand for?

Answer 6

Occupational Safety and Health Administration

Question 7

What is OSHA?

Answer 7

OSHA is the federal agency that creates and enforces safety related standards in the workplace.

Question 8

What are employers required by law to do?

Answer 8

Inform employees of the job safety and health protection provided.

Question 9

What does MSDS stand for?

Answer 9

Material Safety Data Sheets

Question 10

What is MSDS?

Answer 10

MSDS describes the hazards of chemicals

Most MDDS can be found on the internet

Question 11

What is a safety audit?

Answer 11

Inspection of facilities, equipment, and practices of management with regards to safety.

Question 12

What form does a safety audits use?

Answer 12

A safety audit uses a checklist form.

Question 13

What are safety program guidelines based on?

Answer 13

Safety program guidelines are based on existing safety practices.

Question 14

What is the purpose of a general safety audit?

Answer 14

A general safety audit judges the level of safety in the operation.

Question 15

Why is an emergency plan so important?

Answer 15

An emergency plan:
Protects workers, guests, and property in case of an emergency or disaster
All employees must understand the plan before there is an emergency

Question 16

Why is good planning for an emergency vital?

Answer 16

Good planning:
Prevents confusion
Reduces fear
Minimizes injury and loss during an incident

Question 17

Plans are always specific to an operation.

Where should the emergency plan be placed?

Answer 17

The emergency plan should be posted in highly visible locations.

Question 18

What makes up the main parts of the safety plan?

Answer 18

Installing fire safety equipment (alarms, smoke detectors, fire extinguishers, etc.)
Developing and posting evacuation routes
Keeping exit routes clear (of furniture, equipment, etc.)
Training and drilling of employees

Question 19

What does it mean if violations and accidents occur during an emergency?

Answer 19

The safety plan needs improvement.

Question 20

What should a harassment-free workplace policy contain?

Answer 20

Mutual respect for all
Statement of values of respect held by organization
Needs to state that all staff must adhere to policy
Definitions covered by Civil Rights Act
Alert managers to the responsibility if maintaining a harassment-free environment

Question 21

How should workplace harassment complaints be handled?

Answer 21

Ensure an open door policy
Report complaints to immediate manager
Complaints should be handled by state law first, then company law
Employees should be prohibited (not allowed) from discussing complaint with other employees
Managers must document complaint and collect statements from all involved parties

Question 22

What does OSHA create and enforce?

Answer 22

OSHA creates and enforces safety-related standards and regulations in the workplace.

Question 23

What information does MSDS contain?

Answer 23

MSDS contains:
Safe use and handling
Physical, health, fire, and reactivity hazards
Precautions
Appropriate equipment to wear
First aid information
Manufacturer’s name, address, phone number
Preparation date
Hazardous ingredients and identity information

Question 24

What are the four general areas covered in a safety audit?

Answer 24

Facilities
Equipment
Employee practices
Management practices

Question 25

What are some guidelines for clothing and shoes for personal safety?

Answer 25

Wear closed toe and non-slip shoes
Can wear protective eyeglasses and long sleeves when cooking
Don’t wear baggy clothes or jewelry that can get caught

Question 26

What is the purpose of an emergency plan?

Answer 26

To protect workers, guests, and property in case of an emergency or disaster

Question 27

What is an accident?

Answer 27

An accident is an unplanned, undesirable event at hand can cause property damage, injuries or fatalities, time lost from work, or disruptions of work

Question 28

What are the 8 steps involved in an accident investigation?

Answer 28

Record info ASAP
Include description, date, two signatures
Collect evidence/take pictures
Interview all people involved and witnesses
Determine sequence of events and effects, actions taken
Submit reports to OSHA and other places - keep copies
Keep employees informed about the situation
Post emergency phone number in public places