CHAPTER 14 INFORMATION NEEDS FOR GLOBAL BUSINESS ACTIVITIES Flashcards
It allows businesses to position themselves favorably in the international marketplace so they can attain their business goals and objectives.
Strategic Resource
This allows them to function more efficiently and effectively than their competitors and gives them the best possible global business opportunities.
Competitive Advantage
Developing and managing a suitable information system is much easier in a ___________ _________ ________ than in an international business environment.
domestic business environment
refers to the nation’s transportation and communications systems.
Infrastructure
is a computer-based system that provides information about company operations around the world to managers of a multinational organization
global information system
are those pieces of information that feed the global information system database. These inputs reflect both internal organization inputs and external environment inputs.
Data inputs
are the parts of an information system that manage the database and system operations.
Operational components
To ensure that the information system functions properly, companies implement controls to regulate the systems.
System Controls
To regulate the functioning of the database systems, companies set up _____ ______systems. Examples include data files and data dictionaries.
database management
To allow access to data and analytical tools, companies typically set up
user interface systems.
Ideally, user interface systems use _____ , which are symbols that are meaningful across cultures.
icons
To allow inquiry and analysis, applications systems companies will install _____ _________ . These systems address such questions as
“What is?” “What has happened in the past?” “Why?” and “What if?”
application systems
Output from ____ _____ allows inquiries
and analyses to be shared with relevant persons.
reporting systems
_________ ________ are the various types of data generated from an information system. Managers rely on system outputs as they direct company operations in the global business environment.
System outputs
______ ______outputs data such as sales forecasts and budgets that allow managers to position their products more effectively in the global marketplace.
Product management
_______outputs data such as media plans and impact reports that help global managers to share information more effectively.
Communication
____ _____ outputs data such as territory design and sales quota planning that help global managers to market their products more effectively around the world.
Sales management
______ ______outputs data such as financial modeling and strategy simulations that help top-level company managers to direct global business operations more effectively.
Senior management
should understand the value of an effective global information system and support that system in every way possible. They should also realize that such an information system evolves over time and requires continual maintenance and refinement.
Top-level managers
are an obstacle to the collection and transmission of
information. In languages that are not closely related, ideas cannot be simply translated from one language to another.
Language differences
toward such things as secrecy, authority, and risk taking are reflected in the communication of cultural groups.
Attitudes
The environment also creates potential information challenges. Competition, currency fluctuations,
and inflation rates vary from country
to country.
Business and Financial Environment
Information needs also vary widely within multinational businesses, creating additional challenges to global information systems.
DIFFERING INFORMATION NEEDS
The ____ _ _____that is exercised within a multinational organization also creates challenges to global information systems.
degree of control